Back

Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
571 Reviews

571 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

Sort by
May 27, 2025

EASY IN AND OUT SERVICE. JOHN OTERO IS GREAT TO WORK WITH HE IS VERY PROFESSIONAL AND EASY TO WORK WITH. More

by kagnos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN OTERO
May 28, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're happy to hear John provided you with easy and professional service. We appreciate your support!

May 24, 2025

Quick and easy to make an appointment, car serviced on time and work done well. More

by JOHNS110
Recommend Dealer
Yes
Employees Worked With
Anthony Gatta
May 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, John! We're thrilled to hear you had a smooth appointment experience and that you were happy with the service. We strive to keep things efficient and quality-driven. Looking forward to seeing you again soon!

May 24, 2025

Our service rep Malcolm was outstanding. Your mechanics are not impressive with their abilities and I had to return multiple times to get my vehicle repaired. Malcolm made an otherwise irrit More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
May 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Len, thank you for your fantastic feedback! We're thrilled to hear that Malcolm provided exceptional service. We appreciate your patience with the mechanics and will certainly address your concerns to enhance our repair process. Your experience helps us improve, and we’re committed to doing better!

May 22, 2025

I asked questions on what was needed at the mileage I was at and didn't get the right answer as the car was only booked in for an oil change and a look over at 40k On the day of the booking no one spoke t More

by will.hammond90971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We understand how important clear communication and attentive service are, especially when it comes to your vehicle’s care and your valuable time. It’s disappointing to hear that your visit didn’t meet the expectations we strive for at our dealership. We appreciate you bringing these details to our attention, including the wait and the confusion about your service needs, as well as the billing concern you encountered. If you’d like to discuss this further or have any remaining concerns, please feel free to reach out directly to Jim Cole, our Service Manager, at 480-607-8580.

May 22, 2025

Good expierence Very Nice People, vehicles nice and clean, happy with there services And Everything. More

by VICTORMGUZMAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole and Martín colledge
May 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your fantastic feedback, Victor! We're thrilled to hear you had a great experience and enjoyed our clean vehicles and friendly service. Your satisfaction means a lot to us—looking forward to seeing you again soon!

May 17, 2025

Our service advisor communicated well. He explained the change to charges so no surprise's. More

by Cbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your fantastic feedback! We're glad to hear that our service advisor provided clear communication regarding the charges. Transparency is key for us, and it's great to know we hit the mark. We appreciate your support!

May 17, 2025

Everything went great and Gary was very helpful and his communication was great. I normally don't do surveys so that is all. More

by jendanellis119
Recommend Dealer
Yes
Employees Worked With
Gary
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience and found Gary helpful. Your satisfaction means a lot to us. If you ever feel inspired to share more, we're all ears!

May 17, 2025

Made appt online Dropped car off Jon texted it was done Went and picked it up and it was washed and ready for me to finish up my day as planned More

by Orrie0
Recommend Dealer
Yes
Employees Worked With
Jon
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We’re thrilled to hear about your smooth experience! Our team aims to make everything easy and efficient for you. Thanks for sharing your positive feedback, and we look forward to serving you again soon!

May 16, 2025

Kimberly was amazing to work with. Very detailed. Followed up frequently. Just what the customer wants. More

by Andynadel0
Recommend Dealer
Yes
Employees Worked With
Kimberly
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your feedback! We're thrilled to hear that Kimberly made such a positive impact during your experience. Our team is dedicated to delivering exactly what our customers need, and it's great to know we hit the mark!

May 15, 2025

Fantastic customer service from a very competent staff. I have 2 vehicles that they maintain for me. Recently they tackled a very complex issue on one of my vehicles. They properly diagnosed the cause and More

by tanderson26
Recommend Dealer
Yes
Employees Worked With
Service manager Jim and service advisor Richard
May 16, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your continued trust and loyalty. We're proud to maintain both of your vehicles and are especially glad we could successfully resolve the recent complex issue. Our team is committed to going above and beyond, and it's an honor to be your favored dealership.

...
6
...