Airpark Chrysler Jeep Dodge RAM - Service Center

John has been my service writer for 5 years. He has a fantastic attitude. He is prompt to return phone calls. John gets the job done and returns the vehicle when he says he will. No matter how crowded it fantastic attitude. He is prompt to return phone calls. John gets the job done and returns the vehicle when he says he will. No matter how crowded it is, John treats you like you are the only person there. More

From the time I first met Fred when looking for a new From the time I first met Fred when looking for a new truck he has been so very helpful through out this whole purchase. I had a couple of small pr From the time I first met Fred when looking for a new truck he has been so very helpful through out this whole purchase. I had a couple of small problems with the new truck and Fred saw to it that it was taken cre of on my first return trip to Airpark Dodge. I brought the truck in for the first oil change service and Mike saw to it that it was done in a timely manner. Both Fred and Mike did everything they could to see that I was taken care of in a very professional manner. I would recommend your dealership to anyone. Malcolm J. Stinson Jr. More

My husband works for Rochester Jeep Chrysler in Michigan, and I know the General Manager very well. I had a service request for my Chrysler Town and Country and was given four local dealerships after just m and I know the General Manager very well. I had a service request for my Chrysler Town and Country and was given four local dealerships after just moving in the area. I mention this because I am familiar with service at dealerships all throughout the state of MI since my father had "B" lots and was one of the first wholesalers in MI. Was I fortunate to discover Airpark first. Airpark is superior in service, friendliness, timeliness, honesty, integrity, and genuine customer care. Maureen called me, (the Dodge Chrysler Jeep Service Manager), and provided her mobile number as well as business, leaving the message that "my car had a home here in Arizona." She referred me to Roger Bowers, Jr. who is by far one of the best, most courteous Service Advisors I have ever met. I was starting a new job and trepidatious about my car stalling out at lights since it was recently shipped from MI. Roger gave it a most thorough and detailed analysis that was second to none. I am forever grateful for the technical service and care he provided. I am also in the market for a used car. Roger referred me to Nate Schwan, who listens, identifies, and delivers. Nate is a seasoned and extremely intelligent Sales Professional, and it was a pleasure to meet him. Within less than a week, he has found the car that I've been looking for, at a price I haven't been able to find anywhere. If you are new to the area, like I am, do not patronize, frequent, or look any further than Airpark Jeep Dodge Chrysler. It's conveniently located, from Service to Sales they are truly the best. You will not be disappointed, and as Maureen, Supervisor of Service said, "you'll find a home for your car for life". You will want to remain with trusted professionals such as Maureen, Roger, and Nate - because they're reliable, expeditious, friendly, knowledgeable, and a pleasure to work with. Thank you again for making my experience so seamless. Shelia McQueen Fountain Hills, AZ More

Sometimes us Jeepers have an odd request here and there. I approached Micheal and asked if he would be able to help me get a couple bolts loosened in tough to reach places on my Wrangler this afternoon. Wi I approached Micheal and asked if he would be able to help me get a couple bolts loosened in tough to reach places on my Wrangler this afternoon. Without hesitation he went above my expectations. Without the proper tools I likely would have spent most of the afternoon getting them out. Thanks Airpark! More

I have a long relationship with your dealership for both sales and service. Just this past Saturday, I had an 8:30 appointment (that was made well in advance) for a simple oil and filter change on my 2008 sales and service. Just this past Saturday, I had an 8:30 appointment (that was made well in advance) for a simple oil and filter change on my 2008 Grand Cherokee. My daughter took the GC in for me on Saturday, and she made sure that they knew we had an 8:30 appointment. They made her wait almost 2 hours for a simple oil and filter change. If that had been me that had been forced to wait that long, I would have certainly gone looking for the General Manager of the dealership. As I mentioned at the beginning, I have been using your dealership for a number of years, and haven't had any issues. Then my daughter goes in and is forced to wait an unreasonable length of time, even though she had an appointment. I am very disappointed in Saturday's service. Jim Kusbel More

Although I was at the dealership all day the service adviser, David Moss kept me informed as to what they were doing to solve the motor vibration. I was very pleased with the service and the service adv adviser, David Moss kept me informed as to what they were doing to solve the motor vibration. I was very pleased with the service and the service adviser. I will continue to have my two vehicles serviced at AirPark. More

I have had this vehicle since 2006 and have put over 120000 miles on it. I have been servicing this vehicle with John at Airpark since it was new and have always been treated fairly and with respect. I 120000 miles on it. I have been servicing this vehicle with John at Airpark since it was new and have always been treated fairly and with respect. In light of this, I have also recommended John to other people as well. More

I have always bring my car to your service, they are very helpful and courteous. They make feel at home in the lounge and within an hour so my service is done. Congrats guys for a well deserve commendation. helpful and courteous. They make feel at home in the lounge and within an hour so my service is done. Congrats guys for a well deserve commendation. I will surely tell my friends about your perfect service and good customer seervice by your employeees. I give you a 100% grade. More

This is the first time I worked with Steve Bacsi. He did a great job. However, I was not aware that Rich Garrick was no longer working for Airpark Dodge. I felt kind of silly calling his cell phone to find a great job. However, I was not aware that Rich Garrick was no longer working for Airpark Dodge. I felt kind of silly calling his cell phone to find out from him that he's working somewhere else. Also, his old desk phone number just kept ringing. A voice message saying that he no longer worked for the company, or to be transferred to another Service Manager, would've been nice. Alternately, you could've had whoever was taking over his customers call and introduce himself/herself, or even a courtesy e-mail. More