Airpark Chrysler Jeep Dodge RAM - Service Center

I purchased my Jeep at Airpark, and have always had it serviced there. I receive superior customer service from Michael Calu. Just as important is the stability of the staff. I do not like to see diffe serviced there. I receive superior customer service from Michael Calu. Just as important is the stability of the staff. I do not like to see different faces every time I visit a dealership. More

I was in the dealership for new brakes and an oil change. Aaron is my new service advisor and he did a great job of handling the repairs and explaining what was done. He is knowledgeable, pleasant and defini Aaron is my new service advisor and he did a great job of handling the repairs and explaining what was done. He is knowledgeable, pleasant and definitely an asset to Airpark ChryslerJeepDodge. Thank you for the excellent service. More

Everyone treated me with great respect and consideration. The service department took a much shorter period of time than I was led to expect and I appreciated this very much. Mary, who sold me an extended wa The service department took a much shorter period of time than I was led to expect and I appreciated this very much. Mary, who sold me an extended warranty went out of her way to get me very favorable terms. More

I needed some warranty work done on my car. Everything was taken care of or the parts ordered, then taken care of. Everyone is always very courtious and pleasant to work with. was taken care of or the parts ordered, then taken care of. Everyone is always very courtious and pleasant to work with. More

I BROUGHT MY JEEP IN FOR AN OIL CHANGE AND ASKED FOR INFORMATION AND PRICING TO CHANGE THE TRANSMISSION FLUID. DAVID WAS VERY INFORMATIVE SO I DECIDED TO DO THE TRANSMISSION FLUID CHANGE TOO. I WAITED F INFORMATION AND PRICING TO CHANGE THE TRANSMISSION FLUID. DAVID WAS VERY INFORMATIVE SO I DECIDED TO DO THE TRANSMISSION FLUID CHANGE TOO. I WAITED FOR THE CAR AND IT WAS READY WHEN PROMISED. More

Aaron Baez has been wonderful and has always had his best foot forward in assisting. My answer for over all experience as bad - is simply because this last visit rendered an expected wait time that was by foot forward in assisting. My answer for over all experience as bad - is simply because this last visit rendered an expected wait time that was by far ridiculous. The two hours expressed time, stretched into ten hours (dropped off at 7 a.m. - picked up at 5:00 p.m.) A little adjusting and everyone is again good to go... thanks for asking for the feed back... More

MY JEEP WAS SERVICED ON 6/1/11 FOR THE DIAGNOSTIC LIGHT COMING ON. THE 30,000 MILE CHECK UP WAS DONE ALSO. TONIGHT 6/2 THE BRAKES ARE SQUEALING WHEN I BRAKE. I NOW HAVE TO BRING THE JEEP BACK IN. I COMING ON. THE 30,000 MILE CHECK UP WAS DONE ALSO. TONIGHT 6/2 THE BRAKES ARE SQUEALING WHEN I BRAKE. I NOW HAVE TO BRING THE JEEP BACK IN. I HAVE CALLED AND LEFT PAUL A MESSAGE STATING I WILL BE THERE AT 7AM ON FRIDAY. AS YOU CAN IMAGINE I AM NOT HAPPY ABOUT THIS. ARE BRAKES , BRAKE PADS ETC NOT CHECKED DURING THE 30,000 MILE CHECK UP? I WOULD APPRECIATE A RESPONSE. I WILL NEED TO WAIT IN THE LOUNGE WHILE MY JEEP IS BEING SERVICED ON FRIDAY. THANK YOU, ANDREA CHRONISTER More

People were great and I think they did all they could do for me at this time. But, I'm still not 100% happy with feel of brakes on my 2011 Jeep Grand Cherokee. Would like to have firmer pedal that engages for me at this time. But, I'm still not 100% happy with feel of brakes on my 2011 Jeep Grand Cherokee. Would like to have firmer pedal that engages closer to top of pedal travel. Other 2011 Jeep Grand Cherokees I have driven have had firmer brakes, but apparently this softer braking is within specifications and considered "normal". Will keep my eyes open for any TSB or other news about brake adjustments for this vehicle. More

Roger Bowers is my service advisor, He is outstanding, and I am very happy with his help. While I did not buy my car from this dealership, I plan to be a repeat customer when I need a new car. While it i and I am very happy with his help. While I did not buy my car from this dealership, I plan to be a repeat customer when I need a new car. While it is almost a 30 mile drive to Airpark Chrysler, it is worth it. More

What I liked most was the availability of Aaron...he was in communication with us throughout the process, and when we were relegated to having to return his calls, I was afraid he'd be nowhere to be found, in communication with us throughout the process, and when we were relegated to having to return his calls, I was afraid he'd be nowhere to be found, but alas, he answered EVERY time! That has NEVER happened!! Customer service was fabulous, and for what we had to have repaired, I was satisfied with the price! More