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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
528 Reviews

528 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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May 22, 2025

Good expierence Very Nice People, vehicles nice and clean, happy with there services And Everything. More

by VICTORMGUZMAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole and Martín colledge
May 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your fantastic feedback, Victor! We're thrilled to hear you had a great experience and enjoyed our clean vehicles and friendly service. Your satisfaction means a lot to us—looking forward to seeing you again soon!

May 22, 2025

I asked questions on what was needed at the mileage I was at and didn't get the right answer as the car was only booked in for an oil change and a look over at 40k On the day of the booking no one spoke t More

by will.hammond90971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We understand how important clear communication and attentive service are, especially when it comes to your vehicle’s care and your valuable time. It’s disappointing to hear that your visit didn’t meet the expectations we strive for at our dealership. We appreciate you bringing these details to our attention, including the wait and the confusion about your service needs, as well as the billing concern you encountered. If you’d like to discuss this further or have any remaining concerns, please feel free to reach out directly to Jim Cole, our Service Manager, at 480-607-8580.

May 17, 2025

Everything went great and Gary was very helpful and his communication was great. I normally don't do surveys so that is all. More

by jendanellis119
Recommend Dealer
Yes
Employees Worked With
Gary
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience and found Gary helpful. Your satisfaction means a lot to us. If you ever feel inspired to share more, we're all ears!

May 17, 2025

Made appt online Dropped car off Jon texted it was done Went and picked it up and it was washed and ready for me to finish up my day as planned More

by Orrie0
Recommend Dealer
Yes
Employees Worked With
Jon
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We’re thrilled to hear about your smooth experience! Our team aims to make everything easy and efficient for you. Thanks for sharing your positive feedback, and we look forward to serving you again soon!

May 17, 2025

Our service advisor communicated well. He explained the change to charges so no surprise's. More

by Cbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your fantastic feedback! We're glad to hear that our service advisor provided clear communication regarding the charges. Transparency is key for us, and it's great to know we hit the mark. We appreciate your support!

May 16, 2025

Kimberly was amazing to work with. Very detailed. Followed up frequently. Just what the customer wants. More

by Andynadel0
Recommend Dealer
Yes
Employees Worked With
Kimberly
May 19, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your feedback! We're thrilled to hear that Kimberly made such a positive impact during your experience. Our team is dedicated to delivering exactly what our customers need, and it's great to know we hit the mark!

May 15, 2025

Fantastic customer service from a very competent staff. I have 2 vehicles that they maintain for me. Recently they tackled a very complex issue on one of my vehicles. They properly diagnosed the cause and More

by tanderson26
Recommend Dealer
Yes
Employees Worked With
Service manager Jim and service advisor Richard
May 16, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your continued trust and loyalty. We're proud to maintain both of your vehicles and are especially glad we could successfully resolve the recent complex issue. Our team is committed to going above and beyond, and it's an honor to be your favored dealership.

May 15, 2025

The dealership was ready when I arrived for my appointment, the vehicle was ready in the time I was given, the people were courteous and answered all the questions I had. More

by lesateliers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
there were two gentlemen that I personally dealt with but don't remember their names. Both courteous and helpful.
May 16, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for the great feedback! We're happy to hear that everything was ready and on time, and that our team was able to answer all your questions. We appreciate your trust and look forward to assisting you again in the future!

May 15, 2025

Buying the vehicle was the best experience. Waiting to get the passenger seat belt fixed took over a month. Ee were not able to use the Jeep with anybody in the passenger seat for a month. More

by JOEJENMAZUR
Recommend Dealer
Yes
Employees Worked With
Ryan
May 16, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're so glad to hear that the vehicle purchase experience was great. We apologize for the delay in getting the passenger seat belt fixed and understand how inconvenient that must have been. Your patience is greatly appreciated, and we will continue working to improve our service. Thank you for choosing us!

May 09, 2025

I got in on my appointment time they took care of oil change and recall was done in no time very satisfied thank yoy More

by BELLACOR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We’re thrilled to hear you had a quick and satisfying experience with your oil change and recall. Your time is valuable, and we’re glad we could deliver. Looking forward to seeing you again!

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