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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.4
448 Reviews

448 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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February 22, 2025

Friendly people, great service and a pleasure doing business with them! I would definitely recommend them to anyone looking for a new vehicle. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
February 19, 2025

They had my car for over a month. They refused to give me a rental, even though there was a staircase that was established to replace what we're obviously manufacturers defects., whe More

by naji.alkateeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly A
Feb 20, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We understand how frustrating it must have been to be without your vehicle for such an extended period and to face challenges in getting the necessary repairs addressed. It’s concerning to hear about the alignment issue after the differential replacement, as well as the difficulties you encountered in reaching our team. We would appreciate the opportunity to review your situation further and discuss how we can assist. Please reach out to Jim Cole, Service Manager, at 480-607-8580 at your earliest convenience.

February 17, 2025

People are very responsive. Service was as it should be. In particular John Otero is a top shelf advisor. More

by gerrymckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
Feb 18, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, Gerry! We're thrilled to hear you had a great experience and that John made a positive impression. Our team is dedicated to providing top-notch service, and your support means a lot to us!

February 16, 2025

Kyle Heckathorn Service Adviser provides superior service. Car service was completed in a prompt fashion More

by Joe Herlihy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
Feb 17, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear that Kyle provided you with excellent service and that your car service was completed promptly. We appreciate your feedback and look forward to serving you again in the future!

February 15, 2025

Everything completed satisfactorily, excellent knowledge and support from the advisor, was kept informed of progress and billing to my extended warranty was hassle free. More

by rahnpitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your thoughtful review! We're glad to hear that everything was completed to your satisfaction and that our advisor provided excellent knowledge and support. It's great to know you were kept informed throughout the process and that billing to your extended warranty was hassle-free. We appreciate your feedback and look forward to assisting you again in the future!

February 15, 2025

Kyle H in the service department is top notch. Extremely knowledgeable and well versed in explaining issues that your vehicle may have. I highly recommend him. My recent service was handled prof More

by azmike66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle H
Feb 17, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear that Kyle provided you with top-notch service and was able to clearly explain the issues with your vehicle. We appreciate your recommendation and are glad your service was completed professionally and in a timely manner. We also understand your concern about the potential change to our loaner vehicle program and will take your feedback into consideration. We always strive to offer the best experience for our customers and value your input.

February 15, 2025

Great services as always! Anthony is the best service manager ever! Thank you very much For taking care of our car, it drives like new. More

by Wolfram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gatta
Feb 17, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear that you had another great experience with us. Anthony is truly dedicated to providing the best service, and we're glad to know your car is driving like new. We appreciate your trust and look forward to assisting you again in the future!

February 15, 2025

Ryan (Sales) was unprofessional rude and his behavior is fully supported by Brian the GM. I would not recommend this dealership to my worst enemy. Keith was the only one that was professional during my vis More

by Notryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
February 13, 2025

John Ottero was great to work with, I’ll be bringing my jeep back for next service appointment at Airpark. More

by valleytatooaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ottero
Feb 17, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We're thrilled to hear you had a great experience with John Ottero. We can’t wait to see you and your jeep again for the next service appointment at Airpark!

February 12, 2025

Upset their charging customers 3% for using a visa charge card. They should eat the bank fees as before. Cheesy More

by DONLESAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Gatta
Feb 13, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We appreciate your feedback! While we understand the frustration regarding the card fee, we’ve made this change to ensure we can continue offering quality services. Your input is valuable, and we’ll keep it in mind as we evaluate our policies moving forward. Thank you for sharing your thoughts!

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