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Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
1,089 Reviews
Airpark Dodge Chrysler Jeep is a premier Scottsdale dealership that specializes in selling new and used cars, trucks, and SUVs. We first opened our doors in September of 2002 as a Chrysler and Jeep dealer, and eventually acquired Dodge and Ram in December of 2008. Thanks to our wide selection of popular models from some of the top brands in the automotive industry, we have accumulated many loyal customers whom we continue to do business with today.
Our highly trained team is committed to delivering exceptional customer satisfaction, and they work hard to meet each buyer's needs. Airpark is a Dodge, Chrysler, Jeep, and Ram dealership in Scottsdale that always puts the customer first, and is dedicated to producing a positive experience for each one.
Conveniently located on 7801 East Frank Lloyd Wright Boulevard, Airpark Dodge Chrysler Jeep serves Scottsdale, Phoenix, and Sedona, AZ, as well as the surrounding communities. As a leading Jeep dealership in the Valley, we also hold an annual Jeep Jamboree, where we invite Jeep owners to come with us on a weekend-long off-roading trip. The event has been incredibly successful over the years, and it continues to be a yearly highlight.
In addition to hosting fun events, we also support many organizations within our community. We have sponsored and donated to the Arizona Humane Society, Crisis Nursery, Pinnacle High School, American Legion, and Mesa 4-Wheelers in the past. We do our best to regularly help out other organizations in need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,089 reviews
March 08, 2011
Everyone was friendly and sincere. I think I met all of the managers, including the GM. They all did everything they could to expedite the completion of the sale in addition to offering a lower interest r the managers, including the GM. They all did everything they could to expedite the completion of the sale in addition to offering a lower interest rate than was given by my bank. There was absolutely no pressure implied or otherwise to purchase a vehicle. Thanks. More
by Ern-dog
Employees Worked With
Anthony, Noel, Derrick,
March 07, 2011
I did encounter a question on my Maintenance Contract. My purchase agreement has an EC714N, which your personnel could not find in your description of maintenance contracts. I had a problem when I purc My purchase agreement has an EC714N, which your personnel could not find in your description of maintenance contracts. I had a problem when I purchased the car, and reviewed the contract with a new contracts person. The agreement was updated at that time to reflect what I thought I purchased. Unfortunately this person passed away recently. Could you please review your old maintenance contracts an let me know what EC714N includes. This was my second car purchased at Airpark. The first was a 2006 PT Cruiser. I bought a maintenance agreement that covered all recommended maintenance during the warranty period. I asked for the same contract on the Caliber, for ALL recommended maintenance for the warranty period, which was extended to 84 mo, 75K miles. Please review your records and let me know what happened! In the past I have recommended your dealership because of the excellent record, but now, two years later, I am not sure! My sales person was the same for both cars, Lisa Strassman, who is a great person. More
by bobpreising
Employees Worked With
Sheri Cabaral
March 07, 2011
We bought a used Jeep 3 weeks ago. We had 2 sales people promise itmes and not follow through, we had 2 managers in the department not care to follow up. We went back to trade in the car to get a different promise itmes and not follow through, we had 2 managers in the department not care to follow up. We went back to trade in the car to get a different one (three things broke in first 2 weeks with car) and our third salesman never bothered to call us and try to make a deal. Worst car buying experience ever, and it was going to be the 8th jeep of my family. I would never go there again, and almost want to hang out in the lobby and tell people how bad they are. I won't even say what the GM did to make up for the problems, almost too embarassing to mention! They have $3568 of my money (trade in and deposit), but did agree that I should get back the $195 on the oil change package. The commission that the liar Chris P made for doing nothing of course was something that Uncle (or whatever family relation the GM has to him) wouldn't take away. Worked with Suzanne -she was ok- Chris P -was terrible, lied to my wife, and never followed through on anything he promised- Tom (Manager) not worth the air we breathe Frank (another Manager) probably worth less since he kept telling me he couldn't help it was Tom's deal Isiah - never really bothered to sell us a car even though in the end we wanted to get a new Jeep, Frank's top guy for what it's worth GM Coit or whatever his name is isn't worth anything either More
by sgood96
Employees Worked With
Chris P, Suzanne, Tom, Frank, Isiah
March 03, 2011
Paul Guithart is a professional. He's polite, knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's caliber (no pun intended since I own a Calibre :)) to serve your customer service clients needs. Never having owned a Dodge before I am also quite pleased with the responsiveness of the car; the comfortable ride whether in the City or driving to California, northern Arizona, etc. I have recommended Airpark to several friends. Thank you! More
by Carolena
Employees Worked With
Paul Guithart
March 02, 2011
The only thing I was not happy about is I felt noel and Mitch were only half listening to me some of the time which created a problem when meeting with mr. Tate. Also after repeated request to see cars th Mitch were only half listening to me some of the time which created a problem when meeting with mr. Tate. Also after repeated request to see cars that were 150 or less a month noel only showed us one car until the manger stepped in. Mitch made up for it. Mr. Tate was awesome. He was not pushy and he was honest and straight forward. More
by rene1973
Employees Worked With
noel lopez, jimmy tate, mich
March 01, 2011
Outstanding,very friendly sales. Pricing and choice of Outstanding,very friendly sales. Pricing and choice of vehicles was exceptional. No long waits to get the financing done. Stephen was very professi Outstanding,very friendly sales. Pricing and choice of vehicles was exceptional. No long waits to get the financing done. Stephen was very professional and the choice he had actually lined up for us to look at was great,he new exactly what i was after. Introduction to staff and service department manager was also a boost. After having bad experiencing with other motor dealers. AIR PARK has renewed my confidence in the American motor industry. Well done and a special thanks to Stephen J Gallo. More
by warrenmac
Employees Worked With
Stephen J Gaillo
February 27, 2011
Damon Ebner did a great job selling me my Jeep lease at a competitive rate. He was very straight forward and made the purchase very easy. David Hallwood was my service manager & did a great job getting my ca competitive rate. He was very straight forward and made the purchase very easy. David Hallwood was my service manager & did a great job getting my car in & out on a busy Saturday morning. I am very satisfied with the sevice I received at Airpark & will continue to come to the dealedship for service & recomend you to my friends. More
by butlerwt
Employees Worked With
Damon Ebner, David Hallwood
February 25, 2011
Thumbs Up...just moved out here from the east coast and you guys blow away all the others in all the extras you do...such as reaching out to me via email at work and showing me photos and an explanation o you guys blow away all the others in all the extras you do...such as reaching out to me via email at work and showing me photos and an explanation of each service in detail that is happening on my Jeep...once I picked up my Jeep you had a booklet of all the services that were completed and again included photos and an explanation of each service in detail, Since we moved out here in July of 2010 we have used one other JEEP dealer in the west valley...who was good...but you guys ROCK! More
by rbast31
Employees Worked With
aaron baez
February 24, 2011
I really enjoyed my experience at AirPark Dodge.. The Fleet salesman (Damon) worked very hard and achieved my expectations, above and beyond to be truthful.. I had made plans to pick up my 2010 challenge Fleet salesman (Damon) worked very hard and achieved my expectations, above and beyond to be truthful.. I had made plans to pick up my 2010 challenger R/T on Sat. but due to schedule conflicts I decided to come in on Friday 8:00 pm.. I had not relayed this to Damon so when I got to the dealership he had already left for the evening to enjoy a meal with his wife.. Someone must have called him because as soon as he found out I had come in he stopped eating dinner with his wife to come back to the dealership to finalize the deal.. We got all the paper work completed and I left with my 2010 Challenger at around 10:00 pm.. The other gentleman I would like to address would be the Finance person (Derrick) he made it a very pleasant experience and got me an interest rate that I know took him some time and a lot of talking to lenders to get. He also gave up time with his family in order to get me into my car that night.. I really appreciate your employees and because of them I will send anyone I talk to your way and I will be a loyal customer of your dealership.. Once again thank you for the pleasant experience and I look forward to future business with your dealership... Thank you Damon and Derrick... More
by dave.breault
Employees Worked With
Damon (Fleet sales) Derrick (Finance)
February 20, 2011
I purchased a 2011 Dodge Journey Mainstreet from Fred. I called the provious day & arrived on time. Fred was waiting & was so friendly. I didn't purchase the car I came for but am very happy at what Fred re called the provious day & arrived on time. Fred was waiting & was so friendly. I didn't purchase the car I came for but am very happy at what Fred recommended. The trade in price was in line with what I came up with on a website. In addition to the $750 Chrysler LLC rebate I received the FFP and an additional $400 off. More
by cruisercat42
Employees Worked With
Fred Nielsen
