
Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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My service representative, Michael Calu, Is highly competent, easy to reach and understands the concerns with all three vehicles I bring for service. He and the rest of the staff I've met at Airpark competent, easy to reach and understands the concerns with all three vehicles I bring for service. He and the rest of the staff I've met at Airpark over the past six years are friendly to work with and the service is consistently performed in a very timely manner. I have been extremely pleased with Airpark. More
Although, my overall experience in working with Gregg Gayan, my Salesman, was very pleasant, my experience with the Parts Dept. was not. I called to order an extra key for my 2010 Jeep Compass, which I Gayan, my Salesman, was very pleasant, my experience with the Parts Dept. was not. I called to order an extra key for my 2010 Jeep Compass, which I had just purchased a few days prior, I was told that a key was in stock, but programming the key would take approximately 45 minutes, so I told the Parts Dept. that I would wait to go in to pick up key after lunch. I purposefully hung around the general area of town to kill some time since I actually had been at the DMV at the time of call that morning. Unfortunately, when I went in to pick up the key the gentleman I had spoken to was out to lunch and come to find out that the key not only was not ready, but that they actually needed my vehicle in order to program key, I was not informed of that at the time of order. I was told that it wouldn't take long, so I agreed to wait for it. It took approximately 1.5-2 hrs. to program the key, then when I proceeded to pay for key I was shocked to find out that it was going to cost over $200. When I purchased the vehicle I was told by my Salesman, who was very gracious, that he would try to find an additional key, but reported back to me that he could not find another key, but could order one. My husband hesistantly agreed, but was not happy about it, because he felt that the dealership should have provided an extra key. Needeless to say we were not exactly impressed with our experience at Airpark. More
From the moment I drove up in my old truck till the moment I left in my new one the quality of customer service was outstanding! I was treated with the most respect and all employees were friendly and moment I left in my new one the quality of customer service was outstanding! I was treated with the most respect and all employees were friendly and very conversational, making me Feel comfortable thru the entire experience. More
The only reason I purchased the Range Rover was Brandon's attentive and friendly service. He was very professional and persistent in his efforts. Great experience and good buy! Thank you..................... attentive and friendly service. He was very professional and persistent in his efforts. Great experience and good buy! Thank you................................................................................ More
Marty very helpful in assisting us in special ordering a new Jeep to our specifications. Kept us informed as to our order status and vehicle arrived as scheduled. Very favorable trade-in on our old Jeep. new Jeep to our specifications. Kept us informed as to our order status and vehicle arrived as scheduled. Very favorable trade-in on our old Jeep. The Jeep was prepped and ready to go when we arrived. More
Brought car in for head liner repair got mit back and it was not fixed ! asked to see the manager I was told go ahead . No effort to get the manager or talked to the manager just she is over there. had to l was not fixed ! asked to see the manager I was told go ahead . No effort to get the manager or talked to the manager just she is over there. had to leave the car for another 2 days. Very inconvient and a waste of time. All this could have been avoided if the car was inspected prior to calling me and haveing me come out. Service advisors need to inspect the cars before handing them back to the customor. Even though I have een taken care of the end result has yet to happen! More
I came from japan three weeks ago and I am not good at speaking English. So I thought that I had a hard time buying the car very much. However he hold out very much for me. He also did his best though Ja speaking English. So I thought that I had a hard time buying the car very much. However he hold out very much for me. He also did his best though Japanese was not able to speak. It was kindly polite.So I bought patriot by your dealer. More
As always, I've been treated as a "customer", and not simply as someone that owns a car and needs service. Airpark Dodge personnel have always been helpful, honest, courteous and understanding, a and not simply as someone that owns a car and needs service. Airpark Dodge personnel have always been helpful, honest, courteous and understanding, and this time is no exception. I bring my car back here for service on a regular basis, and look forward to continue doing business with Airpark Dodge for many years to come. More
UConnect Problems with my new 200!! Everything was fine with Air Park Chrysler. Only problem was Chrysler Corp and their lack of software upgrades to make the UConnect compatiable with my cell phone! Now with Air Park Chrysler. Only problem was Chrysler Corp and their lack of software upgrades to make the UConnect compatiable with my cell phone! Now I have to wait until mid to late April before any new upgrades are available but still no guarantees! Wish I had the phone # of the Chrysler area manager! More
I was very impressed and comfortable working with Marty. He is very knowledgeable, professional and easy to communicate with. He took the time to explain all of the features/functions of the vehicles I exp He is very knowledgeable, professional and easy to communicate with. He took the time to explain all of the features/functions of the vehicles I expressed interest in and clearly defined what the significant differences between them were; features/benefits. He is passionate and cares about what he does and as a new Jeep customer, it makes a large difference. There are other locations I could have purchased my vehicle from however, Marty deserved my business based on the above mentioned. Best regards, ~Becky More