Airpark Chrysler Jeep Dodge RAM

This dealership completely and totally lacks integrity and accountability. My initial experience was fine, typical of every previous dealership experience. However, after purchasing a certified used car and accountability. My initial experience was fine, typical of every previous dealership experience. However, after purchasing a certified used car for my wife and leasing a vehicle for myself. The trouble began, my wife left dealership and went to pick up our kids from school when all the dashboard lights started to flash. She was panicked and confused as the dealership said everything was good upon leaving. Came to find out aside from lights there was no oil in engine. She brought it in the next day to be checked out. They kept the car overnight, next day the salesmen said car is fine but as he was off we could keep loaner another day and pick up car the following day. My wife did just that as her schedule was busy. When she returned to pick it up she drove it off the lot and as she headed home the lights once again came on. She immediately called to be told they would not repair it and that we were past the three day return policy. When pressed the salesmen told her he was just doing what his boss told him to and his hands were tied. Once this lease is over I will never do business with this place again. A real shame as my last jeep was from there and my family has been clients of this dealership For years. More

This is my 3rd car I’ve purchased here and unfortunately it will be the last. I’ve been a loyal customer for years and it’s a shame how I’ve been treated. I traded in my car last Monday and requested that m it will be the last. I’ve been a loyal customer for years and it’s a shame how I’ve been treated. I traded in my car last Monday and requested that my wheels and tires be switched to my new car since they were new and the car I was buying had bald tires. I thought they were being nice until I drove off the lot and all tires went red because the TPMS failed. I brought back the car and they supposedly fixed it but once again when I drove away it showed failed TPMS system. When I called Shane (who sold me the car) he told me they would not be fixing it because it is not a safety concern. Even though I purchased the extra electrical warranty I was told it was not covered. They obviously messed something up or failed to switch the tires properly for this to happen. It is going to be costly for me paying out of pocket when they could easily fix their mistake. I hope they understand I am now driving around blindly with my young kids in the car. I don’t feel like I am asking much, it would be an easy fix for them and they are being unreasonable. I am highly disappointed. I have spoken to Shane several times in the past week to get this resolved with absolutely no help. My husband email the manager with no response. Buyer beware. More

Great dealership. Very attentive and my service advisor Malcolm is quick and efficient. Great communicator. Very attentive and my service advisor Malcolm is quick and efficient. Great communicator. More

Quick, attentive and efficient. Anytime I reach out to Malcolm, my service advisor, he's very quick to respond and find solutions Anytime I reach out to Malcolm, my service advisor, he's very quick to respond and find solutions More

Service department releases my truck not repaired Always. Check history for incompetent work. Ram trucks don't hold up. Never buy one again and never recommend. Check history for incompetent work. Ram trucks don't hold up. Never buy one again and never recommend. More

Anthony and Robert were amazing. Would buy a car from them and the dealership again. Would buy a car from them and the dealership again. More

Very happy with my experience but I am still not happy with the soundbar speakers with the soundbar speakers More

My experiences at Airpark have been outstanding both with the sakes dept and with service. the sakes dept and with service. More

This was by far the best vehicle buying experience that I have had. Everyone we dealt with was helpful and very knowledgeable, they answered all of our questions and there was no pressure! They were very fri have had. Everyone we dealt with was helpful and very knowledgeable, they answered all of our questions and there was no pressure! They were very friendly and helpful. Everything was explained in detail from beginning to the end of the buying experience. We had questions about the truck we were buying as to whether it would accommodate our 5th wheel and current hitch, they not only listened and answered our questions, they helped measure our current truck bed in comparison to the new one we were looking at to ensure it would work. Everyone was awesome and would definitely recommend this dealership for anyone looking to buy a new or used vehicle! More

I like my service providers attention. But the mechanics try to get your car back fast and have not fixed my sensor issue for the third time now. They need a right the first time KPI to But the mechanics try to get your car back fast and have not fixed my sensor issue for the third time now. They need a right the first time KPI to drive their performance. More