Advantage Toyota of River Oaks - Service Center

Sales people Very anti white attitude Service extra slow and the sales people as well as some service personnel very anti white. They come around talking to African American customers and Service extra slow and the sales people as well as some service personnel very anti white. They come around talking to African American customers and offer them something to drink but do not offer the same to white customers. Atmosphere very uncomfortable for a white customer. More

Very friendly Everyone that I came in contact with was very helpful. When I came in to receive my last oil change they told me I had to have an appointmen Everyone that I came in contact with was very helpful. When I came in to receive my last oil change they told me I had to have an appointment. The person told the manager what I was there for and it was my first time there and I did not know I had to have an appointment. After that they wrote me up and I was taken care of. They also told me my car was on the list for a recall for the transmission so I made an appointment for that. I was also interested in learning about the leasing program so that is when I came in contact with Mr.. Allen Vincent from there on I was happy and walked out with a 2019. Now I have a new family Advantage Toyota Thank you all.😉 More

Oil change The service was wonderful. I was scheduled for a 7 o’clock appointment, they got me in right away, but I was told it would be ready by 9 am. I was cal The service was wonderful. I was scheduled for a 7 o’clock appointment, they got me in right away, but I was told it would be ready by 9 am. I was called at 8am and was told my car was ready I was extremely happy. More

Great team Wonderful team Very nice Ella helped us out so much Made sure we were taken care of Very friendly We got great service that day She made sure if it Wonderful team Very nice Ella helped us out so much Made sure we were taken care of Very friendly We got great service that day She made sure if it More

Great Service I love coming to Advantage Toyota!!! The people are friendly and very knowledgeable and I’m not always being harassed to purchase a new vehicle... I love coming to Advantage Toyota!!! The people are friendly and very knowledgeable and I’m not always being harassed to purchase a new vehicle... More

OUTSTANDING!! Hi, Glenn in service EXCELLENT, he explain what needed to be done to my car. A young lady with the clip board friendly. Everyone speaking and greeting Hi, Glenn in service EXCELLENT, he explain what needed to be done to my car. A young lady with the clip board friendly. Everyone speaking and greeting you plenty of popcorn. More

Great service!!!! Everything was great as usual. I will continue to bring my vehicle here for service. The friendliness of the maintenance crew and service department w Everything was great as usual. I will continue to bring my vehicle here for service. The friendliness of the maintenance crew and service department was awesome!!! More

Somewhat disappointed Tires rotated but no brake inspection indicated on assessment form. This after I asked at start of appt and service rep said that with the rotation th Tires rotated but no brake inspection indicated on assessment form. This after I asked at start of appt and service rep said that with the rotation they do a visual brake inspection. I’d think in 2 hours that I waited this would have happened. Disappointed. More

Service call Came on for a service call met Salesman Daniel Backstrom he was outstanding, so professional answering all questions ended up test driving. He was ve Came on for a service call met Salesman Daniel Backstrom he was outstanding, so professional answering all questions ended up test driving. He was very knowledgeable More

I have been coming to River Oaks Toyota for over 20 Years, I have purchased many cars, and sent many people there. Jim in the service department Parts. and Sly, are the best, along the whole service department I have purchased many cars, and sent many people there. Jim in the service department Parts. and Sly, are the best, along the whole service department. With the new owners, I truly hope they don't mess up by changing the great people that are there and have been there. They are excellent. More