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Advantage Toyota of River Oaks
Calumet City, IL
274 Reviews
Were located on the corner of 159th and Greenwood, right around the corner from River Oaks Mall!! 1970 River Oaks Dr, Cal City!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 274 reviews
May 27, 2017
SLooww Bait and switch Very slow service. Sales person asked all sort of ridiculous questions. I was very specific on the year model, trim color and package on my suv. The Very slow service. Sales person asked all sort of ridiculous questions. I was very specific on the year model, trim color and package on my suv. The sales person after taking down all the details and checking the inventories said he has one in stock. Then he vanished for 35 minutes then came up with another color. Then came the stupid process of price negotiations, he thought I am dumb and tried to run around with numbers, I told him I do not like to haggle and walked out. Please be careful when you deal with these people. More
by marketsmart 2
Employees Worked With
Johnathan Nobody even care to give cards.
June 27, 2015
purchased a "certified" vehicle has water leakage/damage I brought a 2014 Toyota corolla at the end of 2/25/2015 and notice water build up on the seats after heavy rain. I took the car in to the dealership I brought a 2014 Toyota corolla at the end of 2/25/2015 and notice water build up on the seats after heavy rain. I took the car in to the dealership and after two days I received a call from "Joe stating "your car is all set" and when I called to find out what the problem was and he told me they could not find the problem and no repairs were done to come pick up the vehicle. When I initially took my car in I informed the service department that this was not the first time this has happened and that all the windows were raised up but when I arrived to the dealer ship the service tech that worked on my car insisted that my windows were left down and that caused the water to leak in the car. I looked at the car and under the seats it was totally soaked and when I showed the service tech he pretty much accused me of leaving the windows down and said he did not know what else could be wrong, I requested to have the manufacturer look at the vehicle since it seems to be coming from under the vehicle and his reply was that I may end up with a bill. So basically they are not competent enough to figure out the problem and accusing me to be a liar. More
by toyotacorrola
Employees Worked With
joe
May 18, 2015
Excellent Service Toyota River Oaks has been good to me, for over one year, now. It's been a pleasure to walk in, receive immediate service, and feel like a thorough jo Toyota River Oaks has been good to me, for over one year, now. It's been a pleasure to walk in, receive immediate service, and feel like a thorough job has been completed. Rodney is, also, a great steward. I just competed a bit of maintenance on my car (oil change) and he helped ease the process, from the get-go. More
by dber1
Employees Worked With
Rodney Thurman
May 08, 2012
Appointments at this establishment are meaninless. A simple oil change takes over two hours waiting in line!!!! Why would a "repuitable" business make appointments and not adhere to them? simple oil change takes over two hours waiting in line!!!! Why would a "repuitable" business make appointments and not adhere to them? More
by Gopack100
Employees Worked With
Service Department
