Advantage Toyota of River Oaks
Calumet City, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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The mechanic are slackers the service managers are not professional don’t communicate with customer. The service manager did not let me know my car needed additional repair before work order was complet professional don’t communicate with customer. The service manager did not let me know my car needed additional repair before work order was completed. Three hours waited on 4/25/22 no video was sent to customer until I made a complain , the mechanic said found leaking engine gasket. After he sign off the work ticket so I have go for additional car repair. This my second incident with service manager and mechanic not communicated with my car best interest. More
My salesman Ryan was very friendly and treated me with much respect not only as a customer, but as a person that I could build a great friendship with. He called me prior to my appointment, checked on me much respect not only as a customer, but as a person that I could build a great friendship with. He called me prior to my appointment, checked on me throughout the buying process and called me 1 week after my purchase to make sure that I was enjoying my new vehicle. The finance manger was also very friendly, honest and respectful of my time and didn’t try to push any unexpected, unnecessary extras on me. I went in with my own financing and he took the extra step to make sure that I was getting the best rate for my excellent credit score. He thanked and congratulated me on my purchase and told me to contact him if I needed anything at all. My only bad experience was with the sales manager, who never came over to introduce himself throughout my entire visit and sale price negotiations. He presented offers to me through the salesman and never once thanked me, congratulated me on my purchase or introduced himself. Overall I am very happy with my purchase and I ended up getting a great deal and paid the total price that I was budgeted for. More
Your service department is not up to Par! For the last 3 months I've had a problem with my vehicle Service engine light come on I have Left my car with your Service department for days week For the last 3 months I've had a problem with my vehicle Service engine light come on I have Left my car with your Service department for days weeks and the problems For an example I picked up my car from your service department on February to 16 route at home parked Arctic on February 17th I drove it for about an hour and the check engine might come soon again have not been solved For an example I pick my car up at the your service department sfter Keeping it for over a week on February 16th I drove it home and parked it. On February 17th I drove it for about an hour And the check engine light comes on! Where do I go from here More