Advantage Toyota of River Oaks
Calumet City, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 274 reviews
Alex was great to work with. He always kept in contact with us throughout the process. He always very professional and kind to us He always kept in contact with us throughout the process. He always very professional and kind to us More
I had a great experience when buying my new Venza. They were very accommodating, organized, and helpful throughout the process. I only have great things to say about my experience. They were very accommodating, organized, and helpful throughout the process. I only have great things to say about my experience. More
Alex did a remarkable job. Contacted us throughout the sale. Would buy another vehicle from Alex in the future. Contacted us throughout the sale. Would buy another vehicle from Alex in the future. More
Was very pleased with the hospitality given. Kind and friendly workers. Would definitely recommend to friends and family. Kind and friendly workers. Would definitely recommend to friends and family. More
Had a very pleasant experience at your dealership. The salesman, Quinton, and the manager, Guy Drake, were very helpful. Both were very knowledgeable and professional. Would definitely visit/recommend The salesman, Quinton, and the manager, Guy Drake, were very helpful. Both were very knowledgeable and professional. Would definitely visit/recommend your dealership in the future. Love my new RAV4! More
I was there for a tire and oil change on 06-07-23. Daniel I think was his name was very nice. Some of the other workers at your shop are not friendly. Daniel I think was his name was very nice. Some of the other workers at your shop are not friendly. More
Made an appointment to see a used Kia Sorento, but it didn't matter because we never spoke to the person who made the appointment. The first salesperson to greet us took us to his desk. About 15 minutes didn't matter because we never spoke to the person who made the appointment. The first salesperson to greet us took us to his desk. About 15 minutes after we arrived, while we were looking at the Sorento, I received a text from Advantage asking if I had made it to the appointment. Lack of internal communication? Advantage has a great area to look at vehicles during inclement weather. The salesperson was definitely not supportive of the Sorento. True to brand loyalty, the salesperson kept attempting to up-sell Toyotas, including mini-vans which were completely off the table, and was very unhappy when the Highlander got a "meh" reaction, even though it was $15k over the stated budget. The most negative interaction was when the salesperson said to not use the car seat base, because the car seat and base couldn't fit directly behind a 6'2" driver. This came after the car seat and base didn't fit behind the tall driver in both the Sorento and Highlander. This visit was mostly to fit car seats in the Sorento, and any other SUV available, which was accomplished. More
Service advisor Juan and technician Martin provided excellent service. My routine service was taken care of and my two issues were resolved efficiently. My 2022 Toyota Rav 4 had a defective battery tha excellent service. My routine service was taken care of and my two issues were resolved efficiently. My 2022 Toyota Rav 4 had a defective battery that was causing two alerts to keep appearing on the display. Very scary, but I was finally given excellent service by Juan and Martin on Saturday 4/15/2023! Thank you!! More
They’re professional, prompt and knowledgeable, with quality service and customer excellence. They keep to timeframe for all services. quality service and customer excellence. They keep to timeframe for all services. More