Advantage Toyota Valley Stream - Service Center

Went to service my car and was told I had to give my car to valet and it would take about an hour. After waiting the hour the women who attended me came out and told me I was suppose to check in and that my to valet and it would take about an hour. After waiting the hour the women who attended me came out and told me I was suppose to check in and that my car hasn't even been started. After trying to explain that I was never informed of this all she had to say was "I shouldve known", while the entire time eating her breakfast. The experience was very unprofessional. I called later in to find out the women's name and I was told it was either Dawn or Patty. More

the service reps were exceptional. I was told at Lees toyota which is a horrible dealer, that I would have to pay almost 1,000.00 dollarsfro a rear view mirror. The service rep at advantage told me that toyota which is a horrible dealer, that I would have to pay almost 1,000.00 dollarsfro a rear view mirror. The service rep at advantage told me that the mirror was covered by my warrenty and would cost me nothing. After transporting me back to work I missed the call to go back in the advantage van. I managed to get a ride to the dealer and arrived almost 15 minutes after closing. No problem at advantage there were two employees there who stated that they routinely stay after hours for customers who arrive late. Both we extremely kind and courteous, got my car and drove it to the pick up area and away I went. This is a great dealership! More

The service I requested was done efficiently and promptly. Each service representative was cordial and extremely helpful. I did not have to wait long and was treated very professionally. I look f promptly. Each service representative was cordial and extremely helpful. I did not have to wait long and was treated very professionally. I look forward to having a long term relationship with advantage toyota. Thank you very much. More

Frank was very helpful and attentive. He dealt with my problem with expeditiously. He even bought me breakfast while I was waiting for my car to be fixed. He was a great salesman when I bought my car. problem with expeditiously. He even bought me breakfast while I was waiting for my car to be fixed. He was a great salesman when I bought my car. Very caring. He is honest and helped me with all my questions and financials. He's the best! More