Advantage Toyota Valley Stream - Service Center

Excellent and thorough experience. Waiting time is reasonable. Mr. Braithwaite my rep w/very attentive and on point, like my prior experiences their. I will continue to maintain my car at that locati reasonable. Mr. Braithwaite my rep w/very attentive and on point, like my prior experiences their. I will continue to maintain my car at that location when warranted. Enjoyed the experience and quality of service. More

Took my Prius in for its 6 month/1 year service, under the warranty. Everybody was very polite. Service took a little over one hour. Waiting area is very nice. When it was done, I was presented with t the warranty. Everybody was very polite. Service took a little over one hour. Waiting area is very nice. When it was done, I was presented with the paperwork, no attempt to try to sell me anything. In summary, a good experience. More

I was a very Happy customer. I went for an oil change. I came to the service department where they ask what type of services are needed, and I was greeted by Patti at Customer Service. She was sooooo nice, came to the service department where they ask what type of services are needed, and I was greeted by Patti at Customer Service. She was sooooo nice, she asked what I had came in for and I told her, then she took me in at her desk and did the computer work order. And then we had a nice conversation. She is such a sweetheart soooo nice and understanding. I had told her I was having an Excellent day with Customer Service representatives. So I would recommend that if you stop by say Hello to Patti. I will be back again. Thanks for the 5* service. More

My experience with Toyota Advantage was and has always been excellent! My reason for coming was for an inspection and to winterize my car. This experience surpassed all of the experiences I have had with been excellent! My reason for coming was for an inspection and to winterize my car. This experience surpassed all of the experiences I have had with Toyota Advantage, they even washed my car. This was a first. I bought my car from Toyota Advantage in 2005 and have always taken my car there for all of my car needs. More

Very clean waiting area and service was fairly prompt. Complimentary NY state inspection coupon that was mailed to me was greatly appreciated. The service person recommended a reasonable tire balance Complimentary NY state inspection coupon that was mailed to me was greatly appreciated. The service person recommended a reasonable tire balance More

I brought in my Advantage purchase Prius (bought last year post-Sandy to replace my Sandy destroyed Prius) for a complimentary State inspection. Everybody was very polite, my car was washed, and I was o year post-Sandy to replace my Sandy destroyed Prius) for a complimentary State inspection. Everybody was very polite, my car was washed, and I was out in a little over an hour. The customer waiting area is top rate, with free refreshments. More

Jemmell (sp?), the customer service rep, is an outstanding young man., a credit to the dealership. Lenny, the technician, really helped me to come close to resolving the issue with my brakes I ha outstanding young man., a credit to the dealership. Lenny, the technician, really helped me to come close to resolving the issue with my brakes I have been complaining about for 2 years. I feel much safer in my car right now, which is something I should always feel but have not for a very long time. Thanks to both! MG More

Needed alarm settings adjusted, a small jobs. Despite a ninety-minute wait for technicians, Patti was able to get me the attention of a technician almost immediately. Omar (whose last name I didn't get) ch ninety-minute wait for technicians, Patti was able to get me the attention of a technician almost immediately. Omar (whose last name I didn't get) changed the settings and carefully explained what he'd done, as well as answering my questions about aspects of the system on which the owner's manual was unclear. More

Jemell explained the details of the service perfectly and answered my questions about future service needs. My wait time was reasonable, and within the estimated time frame he gave me. My car was washed and answered my questions about future service needs. My wait time was reasonable, and within the estimated time frame he gave me. My car was washed and cleaned when I picked it up..an unexpected bonus! The "next service due" sticker was easily visible as a reminder. Good job, Advantage! More

Every time I come for service I always have some sort of issue,. Although the intake employee was ok the people you have at the cashier desk are not very good. They cant have you pay and leave even after wa issue,. Although the intake employee was ok the people you have at the cashier desk are not very good. They cant have you pay and leave even after waiting 3 hours for your car. Always a mistake whether in addition or payment . Not sure if I would use Toyota for service again. You asked the question about recommending this service center again but you don't give the im not sure selection More