Advantage Toyota Valley Stream - Service Center

Great customer service Michael Nappie was very friendly and informed me of every step during my lengthy wait for servicing my car. Unfortunately it turned out my car had a l Michael Nappie was very friendly and informed me of every step during my lengthy wait for servicing my car. Unfortunately it turned out my car had a larger issue, Michael advocated on my behalf with the manufacturers to have this costly issue covered under an expired warranty. More

Service The employees are always polite and helpful and make sure to keep me updated throughout the service process. I have never had a bad experience at Adva The employees are always polite and helpful and make sure to keep me updated throughout the service process. I have never had a bad experience at Advantage Toyota in Valley Stream. More

Maybe I came on a bad day. I usually don't go to dealers for service because of past bad experiences, but I have the two-year free maintenance coverage. I also had an issue with I usually don't go to dealers for service because of past bad experiences, but I have the two-year free maintenance coverage. I also had an issue with the car bluetooth, which I described to the girl making the appointment and the intake service man. Needless to say, because I didn't tell a third person - the assistant at the computer, my bluetooth issue was not resolved and I have to return for that - not a convenient thing. More

07/05/14 Excellent Maint Svc: Oil Change and Tire Rotation As usual, I was very happy with the service provided by Advantage Toyota during my most recent visit on July 5, 2014. The oil change, tire rotation a As usual, I was very happy with the service provided by Advantage Toyota during my most recent visit on July 5, 2014. The oil change, tire rotation and courtesy inspection were all handled efficiently and professionally. My advisor Andrew Zollinger did his usual great job of discussing with me the work being performed and periodically keeping me posted as to the progress of the maintenance. He has advised me on my last 3-4 visits: Andrew has always been very honest, courteous and professional in his dealings with me. I am very satisfied with the service. My car is now eleven (11) years old. I have found that as long as I follow the maintenance schedule advised by Toyota, the car just continues to run like it did the first day I bought it. More

Great Service I had Jemell as my Service Advisor. Really great guy , he was knowledgable courtious and took the time to explain all work being done in detail. Could I had Jemell as my Service Advisor. Really great guy , he was knowledgable courtious and took the time to explain all work being done in detail. Couldnt be happier . See ya in 5000 miles More

Thanks! It was a very pleasant experience. Thanks! Delicious coffee, the World Cup game, very enjoyable while I waited for the vehicle. All employees were It was a very pleasant experience. Thanks! Delicious coffee, the World Cup game, very enjoyable while I waited for the vehicle. All employees were friendly and accomodating, especially Bruce. More

Service I called in on Tuesday at 3:30 PM to get some help because I had just discovered that my passenger side rear light was out. They took me in immediate I called in on Tuesday at 3:30 PM to get some help because I had just discovered that my passenger side rear light was out. They took me in immediately and within an hour the rear light was changed and the front light also, because that had gone out and I hadnt known it. The bill came out less than the original estimate. I felt good and safe to drive again! More

Service It was a very pleasant experience. I was a walk in customer who was there for my first service. The friendly, welcoming staff was appreciated. It was a very pleasant experience. I was a walk in customer who was there for my first service. The friendly, welcoming staff was appreciated. More

Great service From the moment I drove my Rav4 in, to the time I drove away there was nothing but friendly and extremely helpful service. This was my first time at A From the moment I drove my Rav4 in, to the time I drove away there was nothing but friendly and extremely helpful service. This was my first time at Advantage Toyota Service and will not be the last. Travis was terrific, as I had a few questions, and all were answered. Thank you Advantage. More

Professional Accommodating Service I was a walk-in since my Driver window Suddenly stopped working. They let me know the wait time which I was willing to wait for. They were wonderful s I was a walk-in since my Driver window Suddenly stopped working. They let me know the wait time which I was willing to wait for. They were wonderful staff. More