Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
2,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,860 Reviews of Advantage Toyota Valley Stream - Service Center
Sort by
November 18, 2014
Standard maintenance I was very pleased with my experience. Initially, I thought that my car was still within it's Toyota care timeframe as it was purchased as new in Dece I was very pleased with my experience. Initially, I thought that my car was still within it's Toyota care timeframe as it was purchased as new in December 2012. I was informed, however, that it's Toyota care had expired October 1st - news to me. My advisor explained what had likely happened (car used as a demo prior to my purchasing it and I had just not been informed of this at the time of purchase). Because of this, my advisor did what he could to make the cost more reasonable and that's good customer service in my book. Thank you! More
by alli5921
Employees Worked With
Jemell Braithwaite
November 06, 2014
Good experience Overall a good visit. The car was repaired in less time than expected, which was a nice surprise. Everything was handled in a professional manner. Overall a good visit. The car was repaired in less time than expected, which was a nice surprise. Everything was handled in a professional manner. More
by Nat317
Employees Worked With
Jemell Braithwaite
November 06, 2014
service Overall a good visit. The car was repaired in less time than expected, which was a nice surprise. Everything was handled in a professional manner. Overall a good visit. The car was repaired in less time than expected, which was a nice surprise. Everything was handled in a professional manner. More
by dayneebird
Employees Worked With
Jemell Braithwaite
November 05, 2014
Danny was friendly and professional Very pleasant experience for my first service visit to Advantage. I liked they I could just drive in and wait in a clean and comfy environment. They Very pleasant experience for my first service visit to Advantage. I liked they I could just drive in and wait in a clean and comfy environment. They were true to their word and I was out in just over an hour! More
by EmilyLO
November 01, 2014
Well organized and easy My service experience at Advantage Toyota was as painless as it could be - made the appointment on line, dropped the car off, met with Jemelle Braithw My service experience at Advantage Toyota was as painless as it could be - made the appointment on line, dropped the car off, met with Jemelle Braithwait who called me when the car was evaluated, they fixed it, and I picked it up all without having to wait around. Everyone was respectful and friendly, a big improvement over the "old days". My car is 10 years old and I have to say each time I have brought it in, the service has gotten better and better. More
by myohomom
Employees Worked With
Jemell Braithwaite
October 29, 2014
Julian Julian was a good help for me the day I came in. But your overlook on not having him in the roster on your website is an example of the minor oversigh Julian was a good help for me the day I came in. But your overlook on not having him in the roster on your website is an example of the minor oversights that can sadden a customer. Julian for president! More
by Ctphantm
Employees Worked With
Julian
October 20, 2014
Great Customer Service Advantage Toyota has the nicest, most respectable customer service representatives. I have only been there twice for oil changes but the place is a w Advantage Toyota has the nicest, most respectable customer service representatives. I have only been there twice for oil changes but the place is a well-oiled machine (no pun intended). The only negative is the wait time but, again, I do not hold them to that because I've only gone there on Saturdays which are their busiest day. More
by puck1978
Employees Worked With
Travis Faulkner
October 15, 2014
Great Customer Service Received great customer service and overall service from the dealer ship. Would recommend their services. My rep helped with my service issues and we Received great customer service and overall service from the dealer ship. Would recommend their services. My rep helped with my service issues and we very pleasant. Was not pressure and my service was performed in a timely manner More
by Jgoins1951
Employees Worked With
Jemell Braithwaite
October 10, 2014
Great help with mirror Great excellent service thank you for help with the mirror. Fast quick service and I am very grateful. This was a stressful situation turned around. Great excellent service thank you for help with the mirror. Fast quick service and I am very grateful. This was a stressful situation turned around. Lewis More
by Lewis Bond
Employees Worked With
I think the name was Jamel. Not sure. He helped with red 2010 camry
October 06, 2014
Excellent Service Claritza! Great team work! Will definintely recommend it. Everyone knew what they were suppose to do, very well organized. Claritza did our paper work and sh Great team work! Will definintely recommend it. Everyone knew what they were suppose to do, very well organized. Claritza did our paper work and she was wonderful. Courteous and professional. Luisa Liz More
by lliz
Employees Worked With
Claritza
