Advantage Toyota Valley Stream - Service Center

Great service! I brought my 4runner a year ago from this dealership. Their overall service was excellent, from choosing the right vehicle for me, to bringing in my t I brought my 4runner a year ago from this dealership. Their overall service was excellent, from choosing the right vehicle for me, to bringing in my truck to service. Kenya is always a great help. She answers all my questions and is always available to when I need her. She's the best customer service rep I've ever dealt with. More

They are irresponsible,ignorant They lost my key while on service & ignore to give replacement or compensation. Even they steal my mobile accessories from my car .and trying to steal They lost my key while on service & ignore to give replacement or compensation. Even they steal my mobile accessories from my car .and trying to steal parts by saying it's not working. But I took it different place they said it's okay.nothing wrong with this parts. More

Top Rated Service on my Toyota Avalon Hybrid I just wanted to tell you what a great operation you have going there at Advantage from one customer’s point of view. After having my 25,000 mile ser I just wanted to tell you what a great operation you have going there at Advantage from one customer’s point of view. After having my 25,000 mile service there, a problem was found by your guys with the right front strut. Julian Cardona could not have been more helpful and accommodating. Of course I was thrilled when you covered it under my extended warranty, but also the manner in which it was handled was so quick, professional, and personal, I felt like family. My wife is bringing in the RAV4 tomorrow for service and we will both continue to come to your store (and Julian) even though it is a little farther for us. I have tried five local Toyota dealers for service to both my RAV4 and Avalon, and none compares to the efficiency, friendliness, and feeling of welcome that we get from Advantage. From Julian, to the kid who met me at the service door, to the valet and cashier, it is a great experience. I will be coming back to Advantage for all my service needs from now on. More

Awesome Service Margie Bonell was awesome very friendly and got me out of their in no time. Very happy with her service and how she treated me... Margie Bonell was awesome very friendly and got me out of their in no time. Very happy with her service and how she treated me... More

Customer care exceeded our expectations We thought our car was going to require a $5,000 repair and were delighted when the team at Advantage Toyota Scion helped us understand that the repai We thought our car was going to require a $5,000 repair and were delighted when the team at Advantage Toyota Scion helped us understand that the repair was actually covered under our warranty and would be handled at no charge to us. Our contacts, Bruce Nadell and Marty Goldberg were incredibly accessible, open and expedited the service for us so that we were confident that we and our car were in capable hands. More

terrible experience First time I broat my car for cervice to Toyota Advantage. After service I took my car and went home. When I came home I finde some body hit my car on First time I broat my car for cervice to Toyota Advantage. After service I took my car and went home. When I came home I finde some body hit my car on front bumper during the service. My mistake, I didn't check my car after cervice, like they did it. Next morning I went to service senter to show them this problem. Menager said it is not them problem because I show my car next day. Probably I agreed. And But I know, after center I came home and found it. PLEASE, FROM MY EXPERIENCE CHECK YOUR CAR AFTER CERVICE. Because you never know what you find after cervice More

Unprofessional staff Will never renew or buy out my lease as i planned on doing because of the very poor customer service ive experienced there..attitude attitude attitude Will never renew or buy out my lease as i planned on doing because of the very poor customer service ive experienced there..attitude attitude attitude is very cruicial..im a paying customer that deserves respect..instead i was treated like xxxx More