Advantage Toyota Valley Stream - Service Center

Having the right people to "deal" with is everything After my original dealership closed its doors, and after a number of not so great to seriously bad experiences with service departments all over the I After my original dealership closed its doors, and after a number of not so great to seriously bad experiences with service departments all over the Island, I took a chance on revisiting Advantage when it moved from Lynbrook to Valley Stream. My goal was to find both a highly skilled honest technician and a trusted service representative, a team I felt I could depend upon to sort out recommended repairs, those that were essential and non-essential, work with me on pricing, go the extra mile, and overall make me want to keep coming back. I found that team in Lenny, who keeps me safe on the road, and Jemell, who has never failed to counsel me wisely and well. My 2002 Corolla LE and Advantage's service department is in good hands with both these young men. Thank you!! I also want to state that today I was at the dealership for a follow-up appointment for brake work. Jemell was off and sorely missed, but I deeply appreciated Kenya standing in for him. She was great! I want to state that I have recommended Advantage to others, but only as regards those people specifically named here, as noted in the title above. More

EXCELLENT SERVICE WITHIN CUSTOMER-FRIENDLY ENVIRONMENT The Service Advisor was very efficient and informative with superb attentive listening skills. I (along with other customers) have been kept abreast f The Service Advisor was very efficient and informative with superb attentive listening skills. I (along with other customers) have been kept abreast from the moment the vehicle entered the shop to the cashier's paperwork. While in the waiting lounge, the amenities include clean ladies' and men's rooms. TV, newspaper, magazines along with complimentary hot tea, coffee and bagels for everyone. Also, this is a good time to browse around the large adjoining showroom for a new vehicle or talk trade-in with one of the friendly salespersons. I would advise anyone to make Advantage Toyota Scion their service location. cW More

Good Experience My husband serviced his car at Toyota in Valley Stream yesterday and was very pleased.The employees were vey helpful ,especially Kenya from her appoin My husband serviced his car at Toyota in Valley Stream yesterday and was very pleased.The employees were vey helpful ,especially Kenya from her appointment call to the time the job was finished,she was very professional and courteous,as were all the employees.All together it was a great experience. Thanks Toyota. More

Satisfied customer I recieved great and friendly service at Toyota . I was very satisfied with the service to my vehicle and always feel welcome at this location. Kenya I recieved great and friendly service at Toyota . I was very satisfied with the service to my vehicle and always feel welcome at this location. Kenya is a wonderful and friendly employee . When I went to purchase my vehicle I also recieved great help from Jessica B she made me feel confident in my purchase and I am very happy with my truck. More

"Great service and Satisfied customer" Mrs. Augustin is a very nice person, always helping to make the right decision in term of servicing my car. I go back to Advantage Toyota Scion, bec Mrs. Augustin is a very nice person, always helping to make the right decision in term of servicing my car. I go back to Advantage Toyota Scion, because of her kindness and always to help out. More

Great family friendly environment! I have been Advantage Toyota customer for more than 4 years. We bought our Rav4 and Camry from them. Everytime we walk in they greet you with great sm I have been Advantage Toyota customer for more than 4 years. We bought our Rav4 and Camry from them. Everytime we walk in they greet you with great smile and warmth. Especially their Service Consultant Kenya Augustin. She is amazing and is able to exactly assess the required maintenance and time it would take to complete. She also gives lots of cost saving tips. We recommend Advantage Toyota anytime. Kudos! Keep up the great work. More

Always acceptional service I always love going to Adavantage Toyota in Valley stream for services on our vehicles. Everyone is very nice from the time you pull in to the servic I always love going to Adavantage Toyota in Valley stream for services on our vehicles. Everyone is very nice from the time you pull in to the service department to the time we leave. Lovely staff! Kenya was the one that greeted us when we walked through the door. She took very good care of us. Explaining everything every time. I will ALWAYS go to Advantage Toyota for all of our services!!!!! Love this place!!!!! More

Service Center @ Advantage Toyota Kenya is very courteous. She has great people skills and able to translate your car issues very well to the technician. In addition, she has great me Kenya is very courteous. She has great people skills and able to translate your car issues very well to the technician. In addition, she has great mechanical knowledge. It is always a pleasure to have her as an advisor when I take my car for service. More

Never go there I went there for my 10000 miles car servicing & The lady of service advisor named Margie Bonell said & wrote on my receipt my front brake pad is less I went there for my 10000 miles car servicing & The lady of service advisor named Margie Bonell said & wrote on my receipt my front brake pad is less than 2mm. However, when I bought another one & going to change that I saw my old one almost new. I am wondering why they provide wrong information to customer. Also, I mae sure her two or three times for this issue. I think they want to make some extra profit by sale their parts. For this reason they cheat with customer. I ll never go back there. More

I had always received great service from My service been great with them and I always receive clear detail from her about my car and my appointment always respecte Kenya is perfect My service been great with them and I always receive clear detail from her about my car and my appointment always respecte Kenya is perfect More