Advantage Toyota Valley Stream - Service Center

Always Very happy I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantag I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantage. He is always happy to be of assistance and always able to provide guidance to customers. I booked an appointment with him to get our 2016 Rav4 in for its first annual service which includes NYS inspection and tire rotation, oil & filter change and the multi point checkups. I explained to Mr. Zollinger that the radio sound began to go on and off just yesterday and that this was the first time that it happened in the year we owned the Rav4. He seemed to already know what the problem was. I was afraid that the radio somehow had already gone bad, although we had hardly used it in the last year of ownership. The service was completed more quickly than I expected and the radio just needed a software update. I would also like to add that while waiting for the service dept , I went to the parts dept. for some items that I have been wanting for the Rav4. I was helped by a Mr. Chris Punger. It seems that I have a special color paint on this vehicle and he used the Service record that I had in my possession to be able to match the proper color touch up for it. (just in case) I also have been wanting a cargo net and some advice on waxes or polishes, or just which is better to use on this vehicle, and how - to's to keep the plastics on the vehicle preserved and looking like new. He was friendly, patient, and a great source of knowledge and is a great asset at Advantage Toyota. I very much appreciated his assistance and guidance. This overall experience earned a five star review. More

Good service I have been using the service in advantage for many years now. I am satisfied with the care of my Vehicle. The agents have always been very helpful an I have been using the service in advantage for many years now. I am satisfied with the care of my Vehicle. The agents have always been very helpful and explains in details of the work to be done More

1 year service Staff was efficient and thorough. They were patient and professional and responsive to my questions and concerns. Had absolutely no difficulty in re Staff was efficient and thorough. They were patient and professional and responsive to my questions and concerns. Had absolutely no difficulty in resolving any issues. More

Great Service I did not have to spend a whole day waiting around. Service prompt to appointment time. Waiting area very comfortable and pleasant with good co I did not have to spend a whole day waiting around. Service prompt to appointment time. Waiting area very comfortable and pleasant with good coffee. More

excelent visited the service center for the first time. Found the people very friendly and helpful. I was in and out in less than an hour and the car runs g visited the service center for the first time. Found the people very friendly and helpful. I was in and out in less than an hour and the car runs great More

Wonderful dealership Amazing customer service and professional. He was extremely courteous and very helpful in answering my questions. Also very accomadating and the servi Amazing customer service and professional. He was extremely courteous and very helpful in answering my questions. Also very accomadating and the service area was well organized and efficient More

Service Visited the service department for my first service. Found the personnel friendly, knowledgeable and well organized. The visit and wait time was ver Visited the service department for my first service. Found the personnel friendly, knowledgeable and well organized. The visit and wait time was very quick and got my free car wash as well. More

Excellent service Service was very good and Jeffrey explains every single details. The wait time wasn't as long as I was expected. And he gave me a voucher to wash my c Service was very good and Jeffrey explains every single details. The wait time wasn't as long as I was expected. And he gave me a voucher to wash my car. Good job Jeff. More

Clear, precise,and friendly. From start to finish all was great! Comfortable atmosphere. Staff was courteous and friendly. Wait time wasn't bad at all. Coffee provided was nice. From start to finish all was great! Comfortable atmosphere. Staff was courteous and friendly. Wait time wasn't bad at all. Coffee provided was nice. More

Good service people, lousey sales staff My Camry was leased from Sunrise Toyota, because the sales people at Advantage were far from professional, and antagonized this 3 lease customer. Your My Camry was leased from Sunrise Toyota, because the sales people at Advantage were far from professional, and antagonized this 3 lease customer. Your Service Department is great, but your sales department is awful. This was the first time a Salesperson ever hung up on me, and the last time Advantage will get that opportunity. More