Advantage Toyota Valley Stream - Service Center

First service experience Works a rapidly and on time schedule, excellent customer service experience. Waiting was great timing. Definitely would recommend family and friends t Works a rapidly and on time schedule, excellent customer service experience. Waiting was great timing. Definitely would recommend family and friends to Valleystream advance Toyota More

My experience Very professional and courteous, relaxing environment time almost passed quickly. Nothing else to say, nothing else to say, nothing else to say, waste Very professional and courteous, relaxing environment time almost passed quickly. Nothing else to say, nothing else to say, nothing else to say, waste of time More

Good Service The Service was prompt, professional, and as promised. Jeffrey Merlo is a caring, professional, and communicates well. My appointment was prompt and The Service was prompt, professional, and as promised. Jeffrey Merlo is a caring, professional, and communicates well. My appointment was prompt and service was completed in 3 hours. Thank you More

Positive with second service advisor. I felt that the problems regarding my car were understood when I spoke with Mr. Tracey Bolden. He listened, did not try to talk over me and gave me cl I felt that the problems regarding my car were understood when I spoke with Mr. Tracey Bolden. He listened, did not try to talk over me and gave me clear information regarding the repairs of the CD player in my car. He kept me up to date on the activities done on my car. I understood why my problem couldn’t be taken care of the same day. I am willing, mainly because of his calm attitude, to return at a later time,to get the problem repaired. Listening to the customer, is number one to client relationship. Mr Bolden clearly understands this. I have to say, Mr. Bolden was not the first person I saw at Toyota that day and the first gentleman should be glad that I do not remember his name. I tried to explain to him the situation with my CD player and he led me on a wild goose chase to the parts department and back when he could have just looked at my history. He cut me off when I talked to him and I felt dismissed as if I didn’t know what I was saying. More

One stop shop for all my needs for my Toyota. Friendly staff, and keep you up to date with SMS messages when your car is being serviced. for all my needs for my Toyota. Friendly staff, and keep you up to date with SMS messages when your car is being serviced. More

Awesome job Thank you for your quick service, I was out of there a little over 30 minutes. Everyone was so very welcoming and willing to help. Thank you for your quick service, I was out of there a little over 30 minutes. Everyone was so very welcoming and willing to help. More

great, fast and easy Mike was so helpful with what we needed. He told us to be on our toes regarding our battery and just in general very informative. Great guy working fo Mike was so helpful with what we needed. He told us to be on our toes regarding our battery and just in general very informative. Great guy working for a great company. More

Informative Since I brought the car there was a light that was never on and it bothered me, I asked around but to no avail. Today Jeffery Merlo explain it to me a Since I brought the car there was a light that was never on and it bothered me, I asked around but to no avail. Today Jeffery Merlo explain it to me and it was an eye opening. More

courteous, updated on status of vehicle a short wait. Courteous, prompt service as I pulled up to the door, updated (via text) on status of vehicle. A thank you was verbalized by each person who assisted Courteous, prompt service as I pulled up to the door, updated (via text) on status of vehicle. A thank you was verbalized by each person who assisted in service. More

Great Service Department I brought in my Camry for an inspection and 1 year maintenance last Saturday morning. The moment I walked in they sat down with me, went thru everyth I brought in my Camry for an inspection and 1 year maintenance last Saturday morning. The moment I walked in they sat down with me, went thru everything going to be done and told me they need an hour and a half. Left the dealership for that amount of time and when I came back, the work was done and vehicle ready. Even received text message work was in progress. More