Advantage Toyota Valley Stream - Service Center

$300 to change a cabin and engine filter that is $50 at AutoZone with free installation. Upselling before the car is looked at by a “tech”. Then informed that a brake job would cost $2000 for all 4 pad AutoZone with free installation. Upselling before the car is looked at by a “tech”. Then informed that a brake job would cost $2000 for all 4 pads, front rotors and flush. Local mechanic charged $750 for the same service with Toyota OEM parts or $900 for pads and rotors of higher quality ratings that they showed me the data as to where that extra $150 went. This service center is a Stealership. More

I have nothing but praises to say about Margie Bonel and Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyon Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyond to make me comfortable with the process and that my vehicle is always in capable hands. I will always recommend this location to family and friends. Keep up the good work. More

Good customer and car service. James was very fast and knowledgeable about the service my car needed and the future of further services for my car. James was very fast and knowledgeable about the service my car needed and the future of further services for my car. More

The. Best in NYC,nice service ,nice performance and the worker are very polite and very helpful Best in NYC,nice service ,nice performance and the worker are very polite and very helpful More

Andy was very knowledgeable and helpful. Celine was also very helpful. I was impressed with the service on my vintage car that is no longer made. Celine was also very helpful. I was impressed with the service on my vintage car that is no longer made. More

Service was very fast and efficient, I chose to wait and they were done faster than expected. Everything went well, no complaints they were done faster than expected. Everything went well, no complaints More

Celine is truly amazing! Professional, personalable and sincere. She is truly an asset to the dealership. Thank you very much Professional, personalable and sincere. She is truly an asset to the dealership. Thank you very much More

I went my oil maintenance service but mechanic doesn’t do the oil change and gave me the car back and supervisor said everything is good in ur car Next day when I start my car oil maintenance need sign c the oil change and gave me the car back and supervisor said everything is good in ur car Next day when I start my car oil maintenance need sign came on my dashboard I went back to service centre and asked him the same Supervisor said sir ur car need oil change after 10,000 mile pls read the book So I asked supervisor again then why dashboard sticker said ur car need oil maintenance He immediately called service attendant and ask when we need to change the oil in car He said after 5000 mile Supervisor scolded him and said we need oil change every 10,000 mile But my windshield sticker said ur car need oil change 33,300 mile and I came for the same He shows me the previous record and said in last service before 5000 mile u change the engine oil so ur car need change the oil auger 10,000 mile Now whose mistake is this ??? Why I need to take 2 round for who’s mistake? More

Received second key fob and wasnt told you can have key sent to any dealer, sales and service mentioned to bring car to where purchased. Which dealer was an hour away for us. When arrived at dealer (after sent to any dealer, sales and service mentioned to bring car to where purchased. Which dealer was an hour away for us. When arrived at dealer (after making appt only to connect key fob) I was told me I have to wait an hour and half to connect key fob to car More

This dealership is Very close to my house. I most of the time I do not satisfy with the service I received. I most of the time I do not satisfy with the service I received. More