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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,644 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,644 reviews

May 06, 2025

I had to have an oil change and a tire rotation and multi point inspection and I always have my car serviced there. It always goes well but this time the wait was 2 hours which was very long because I come f More

by misclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Advantage Toyota Valley Stream responded

We apologize for the longer-than-usual wait time during your recent visit, as we understand how valuable your time is and how inconvenient it can be to wait longer than expected. Your feedback is important to us, and we appreciate your patience and understanding.

May 06, 2025

The car purchasing process at Advantage Toyota of Valley Stream was made easy by all involved More

by FREDERICKPAUL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Advantage Toyota Valley Stream responded

Thank you, Frederick. We're delighted to hear that our team made the car purchasing process easy for you.

May 06, 2025

Courteous and professional and responsible and patient staff,just a long wait to get the vehicle More

by ruan383700
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Advantage Toyota Valley Stream responded

Thank you, we are pleased to hear that you found our staff courteous, professional, responsible, and patient. We appreciate your understanding and patience regarding the wait time.

May 05, 2025

Stacy and Jonathan was nice and I feel this place is well organized and all of staff here are respecting the customers. 車探しでお困りの方は、一度このディーラーを訪問してみる価値あり。 More

by toshi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ulloa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025

They took care of my car, completed the repair in record time. I will definitely return to address the other issues. More

by PRMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for the great feedback! We're glad we could get your repair done quickly and that you’re planning to come back. We look forward to helping with the other issues and keeping your car in top shape!

May 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We’re glad your appointment went smoothly and that Akin was able to answer all your questions. We appreciate your trust and look forward to serving you again!

May 04, 2025

Appointment was prompt for a Recall service. Akin the service representative answered all my questions and showed me everything I asked about. More

by pleungnyc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

This is the second time here on a Saturday and it seems that the sales manager does not have any respect for kids waiting with their parents in service. The meeting is going on but she is using all these F More

by Ravisulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shermica Malcolm
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Advantage Toyota Valley Stream responded

Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience you and your family had during your recent visit to our service department. We take pride in maintaining a family-friendly environment at Advantage Toyota, and the behavior you described is not in line with our standards. Please be assured that we are taking this feedback very seriously. We will address this issue with our management team to ensure that all staff members maintain professional conduct, especially in areas where customers and their families are present. Your satisfaction is important to us, and we appreciate you taking the time to share your concerns. We are committed to improving and providing a positive experience for all our customers. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

May 03, 2025

The service at Advantage Toyota is always professional. They all have wonderful attitudes and serve their customers with a smile. My service representative Akin Dixon is awesome. He has a wonderful persona More

by MJ13585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

The service was great left my car and picked up when completed. Everything went smoothly. More

by Loverboy526*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

The space isVery well organized, Location is easy to get to and People are helpful and friendly More

by patlo85
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Advantage Toyota Valley Stream responded

Thank you for the kind words! We're glad you found our location convenient and our team helpful and friendly. We appreciate your support and hope to see you again soon!

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