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Advantage Hyundai - Service Center

Hicksville, NY

4.5
801 Reviews

801 Reviews of Advantage Hyundai - Service Center

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September 08, 2013

Advantage Hyundai goes out of their way to adjust to my schedule with service appointments. Service writers like Erin Pugliese always explain the service needed for my vehicle. The work is always complet More

by MHG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Pugliese
Sep 17, 2013 -

Advantage Hyundai responded

We would like to thank you for leaving this fantastic review regarding your past experiences with the team within our service department. Don’t forget we are always here to lend a helping hand, so don’t be shy and feel free let us know if there is ever anything we can do to help or if you have any questions we might be able to answer for you. We thank you for choosing Advantage Hyundai and don’t forget to find us on Facebook as well as Twitter to get access to the exclusive coupons and monthly specials we offer online. Sincerely, Dan Toomey General Manager

September 08, 2013

All the people at Advantage "get it" Service Department from Reception to Arrival to Pick Up are all wonderful! I am especially fond of Vinny Muzio! More

by Unclephil44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Muzio
Sep 17, 2013 -

Advantage Hyundai responded

Thank you for such a great review! We are happy that your visits to Advantage Hyundai have been so great and Vinny has been able to show you the importance we place upon customer service here. We appreciate you consistently choosing Advantage Hyundai and we look forward to assisting you in the future so please don’t hesitate to call or stop in if you have any questions whatsoever. And finally, don’t forget to check out our Facebook and Twitter pages where you can take advantage of the exclusive deals and the latest industry news found there. Sincerely, Dan Toomey General Manager

September 06, 2013

Sometimes things don't always go as planned. The Advantage Hyundai service department (Richard) went above and beyond to make sure I was completely satisfied with the services I received. Highly rec More

by Jessmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Richard
Sep 17, 2013 -

Advantage Hyundai responded

On behalf of the entire team here at Advantage Hyundai, we can’t thank you enough for taking the time to share this great review. Hearing that Richard and the members of our service team were able to provide you with customer service that exceeded your expectations really couldn’t make us any happier. We appreciate you choosing Advantage Hyundai and hope we can assist you with any automotive needs you may have in the future. Be sure to follow us on Facebook and Twitter to get exclusive coupons and monthly discounts as well! Sincerely, Dan Toomey General Manager

August 31, 2013

I had to bring my car back to the dealer for the same problem before it seems that the job was done properly. If you look at the sales slip and listen to what was told to me then you would wonder how is More

by robthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Sep 04, 2013 -

Advantage Hyundai responded

Thank you for taking the time to share this review with us. We are dedicated to ensuring your satisfaction and look forward to helping you with any and all of your automotive needs in the future. Let us know if you have any questions, we’ll be happy to help with anything else you might need. Thank you for choosing Advantage Hyundai. Be sure to check out our Facebook and Twitter pages for exclusive deals and the latest news as well. Sincerely, Dan Toomey General Manager

August 26, 2013

Thanks for your quick service on my over due inspection,and oil change. Thanks once again for your quick response to my oversight. Sincerely, Tom Ci More

by Tomcilmi1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Sep 04, 2013 -

Advantage Hyundai responded

Tom, we are truly thankful for this kind review as well as your choice to visit Advantage Hyundai. It pleases us to hear that our service team was able to show you just how important our customers are to us, and we are sure it will put a smile on their faces to hear you are so pleased with your experience. We hope that we have earned a lifelong customer and we’ll get the opportunity to help you again in the future. Once again, thank you for choosing Advantage Hyundai and be sure to find us on Facebook and Twitter where you can find monthly specials and coupons. Sincerely, Dan Toomey General Manager

August 24, 2013

They are very friendly over at Advantage Hyundai and emails or contacts you often to remind you of service dates. I haven't had any issue with them ever since I got my Hyundai Sonata from them in Januar More

by MegUk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher O'Brie
Sep 04, 2013 -

Advantage Hyundai responded

Thank you for taking the time to let us know how we are doing! We are thrilled to hear that our service team was able to show you how important customer service is here. We promise to continue providing nothing but the best customer service should we have the pleasure of assisting you again in the future. Thank you for choosing Advantage Hyundai and don’t forget to find us on Facebook and Twitter to get exclusive deals and access to our monthly specials. Sincerely, Dan Toomey General Manager

August 24, 2013

It's so easy to make an appointment with Advantage Hyundai, whether by telephone or internet. Everyone is so friendly. All the workers say hello can I help you! My car was ready so early and I rece More

by Janisz8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Sep 04, 2013 -

Advantage Hyundai responded

Thanks for taking the time to leave us this excellent review! We strive to provide the highest levels of customer service and we’re glad to hear you had an excellent experience. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Thank you for choosing Advantage Hyundai! Sincerely, Dan Toomey General Manager

August 20, 2013

This is the best experience I have had at a dealer. The customer service is outstanding and they do everything possible to make sure everything goes smoothly. There was not an unhappy person there. The r More

by RSchwinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Damone
Aug 22, 2013 -

Advantage Hyundai responded

Thank you for this excellent review! Please let us know if you have any further questions or if we can help in any other way. We hope that through our team’s excellent customer service and the value we place upon creating life-long relationships with our customers, we will continue to be lucky enough to receive your patronage for years to come. Thank you for choosing Advantage Hyundai and be sure to like our Facebook and Twitter pages for exclusive deals and the latest news! Sincerely, Dan Toomey General Manager

August 19, 2013

This was the second return for the same flaw in the car . . . a flaw that was there when the car was delivered. Not only is it still there, but parts were left in various places in the car. Apparently they h More

by hgigante
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris
Sep 17, 2013 -

Advantage Hyundai responded

On behalf of our service team here at Advantage Hyundai, I would like to apologize for your recent experience. This type of service is unacceptable for our standards and we would like to further understand what happened so that it might helps us to grow as a dealership and prevent this from occurring at any time in the future. Would you be open to contacting us at your earliest convenience? We look forward to hearing from you. Sincerely, Dan Toomey General Manager

Sep 17, 2013 -

hgigante responded

It has ben a month and I still have not heard from the dealership, but I have learned how to temporarily fix one of the open problems. I seem to be alone with negative comments - I guess the dealership simply does not run as I expect. I like the car . . . just need to find a different dealership to deal with for my next lease.

August 15, 2013

I went in one week to get the tire look at because the tire pressure light was in they said all was fine the car then had to come to get serviced because on monday I had a flat then two days later I then More

by Lauralong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
christine
Sep 17, 2013 -

Advantage Hyundai responded

Thank you for taking the time to share your recent experience with us. We want each customer to be completely satisfied upon visiting us and the impression that you received from our dealership was disappointing to all of us here at Advantage Hyundai. If there is anything that we can do to help amend the situation, please don't hesitate to contact me directly. Sincerely, Dan Toomey General Manager

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