Advantage Hyundai - Service Center

Excellent Service Came in to the shop and was greeted warmly..was handled with professional care and was took care of in no time at all...Excellent service Came in to the shop and was greeted warmly..was handled with professional care and was took care of in no time at all...Excellent service More

Recall and service I had my 2011 sonata in for a recall and had a bad experience with customer service. That following Monday Lola called me and apologizes for the serv I had my 2011 sonata in for a recall and had a bad experience with customer service. That following Monday Lola called me and apologizes for the service agents attitude. They set me up with another appointment to finish my recalls and I needed service on my car. Advantage this time was so very professional from the sales agent to the customer service rep. They went above and beyond the service required. They detailed my car. It was a wonderful experience. I would highly recommend them to all, and most likely use them again when I'm ready to buy a new car. Thank you Lola for arranging all this and making it happen. Sincerely, Michele DiGeronimo More

Disappointed Brought the car in the night before for servicing. Called three times from 11am to 2:15pm to try and get a time frame as to when the car would be read Brought the car in the night before for servicing. Called three times from 11am to 2:15pm to try and get a time frame as to when the car would be ready. Only after the third time was I told it was not even looked at yet after. It was like pulling teeth getting that one piece of information. The car was not ready until 4:45. This visit was not up to par with previous experiences. I would still recommend the service center unless this happens again. It was not that it took all day , but that I wash't made aware of the fact until my whole day was lost. More

Only place to go! From the purchase to the service this is the only hyundai dealer to go to! The Service department is quick and thorough! Very friendly and helpful. K From the purchase to the service this is the only hyundai dealer to go to! The Service department is quick and thorough! Very friendly and helpful. K More

Best customer service ever The best service and customer service I have ever had with a car dealer. They go out of their way to help you. A very pleasant experience. The best service and customer service I have ever had with a car dealer. They go out of their way to help you. A very pleasant experience. More

Happy 2010 Hyundai Genesis Owner I purchased my car in July of this year with 15347 miles for a fair price with great terms. I recently hit the 18,000 mark and brought my car in to k I purchased my car in July of this year with 15347 miles for a fair price with great terms. I recently hit the 18,000 mark and brought my car in to keep it closest to the original 3,000mi service. The service department is not the quickest to get you in as they are quite busy, but fill up fluids and check air pressure while waiting. The car was done quickly and was cleaned and vacuumed when I picked it up 3 hours later. Overall happy with my purchase and service experiences at the dealership. More

Car Service The service was on point. Wait time was reasonable.Waiting room was comfortable. I wouldn't want to take my vechicle anywhere esle. Choices of shuttl The service was on point. Wait time was reasonable.Waiting room was comfortable. I wouldn't want to take my vechicle anywhere esle. Choices of shuttle or loaner car is excellent also. More

Edit of recent recall notice & insp appt Returned to Advantage Hyundai this morning for NY insp snafu and was respectfully greeted by Mike k the Manager who immediately took care of my proble Returned to Advantage Hyundai this morning for NY insp snafu and was respectfully greeted by Mike k the Manager who immediately took care of my problem along with Rich Spilletta the service rep. Both apologized to me for the situation and remedied the problem. As usual I love Advantage Hyundai and would never think of going anywhere else to service Sonata. As I always said its the best car I've ever had. Thanks again for treating me like royalty. Z Makula More

RECALL & INSPECTION My car was brought in 9-15-14 for recall & insp. after 7 hours it was supposedly ready. Rich called me& told me it needed windshield wipers. I agre My car was brought in 9-15-14 for recall & insp. after 7 hours it was supposedly ready. Rich called me& told me it needed windshield wipers. I agreed to the replacement, & was later called that my car was ready. Today 9-20-14 after I was ready to leave stop n shop I noticed that my inspection sticker was not on my windshield for 2015. I knew I was charged for the inspection and on my reviewing the paper work I noticed that it said I failed the inspection due to emission, Rich saw me leaving the service center as he provided cashier with the keys. He never told me about the failed inspection. Today at 2:45 I called and was told they couldn't help me and I should call back on Monday. I'm very upset right now . Where I always gave a 10 on review, I will not do so now. What happens now? Will I have to wait another 7 hrs? This is very inconvient knowing that I have to call and come back on again. More

Service with a smile I. Called in a panic as my NY inspection expired. I spoke with Chris at 3 PM and he told me to come right over as he didn't want me to get a ticket. I I. Called in a panic as my NY inspection expired. I spoke with Chris at 3 PM and he told me to come right over as he didn't want me to get a ticket. I was greeted promptly and finished in no time. It is a pleasure to have the Hyundai Sonatai serviced at Advantage. The dealership should be proud of Chris O'Brien Service Advisor. More