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Advantage Hyundai - Service Center

Hicksville, NY

4.6
864 Reviews

864 Reviews of Advantage Hyundai - Service Center

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March 03, 2017

Disservice for older vehicles I brought in my vehicle due to hearing a noise while braking over the right tire. In addition, I noticed my engine light would flicker on and off. I d More

by Dealership1
Recommend Dealer
No
Employees Worked With
Patrick Lerouzic
January 18, 2017

Absolutely Awful 5 recalls in two years? Enjoy sitting in the dealership longer than you actually can drive the car for. Extremely unfriendly staff who don't understan More

by Hyundaisucks123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
E Pugliese
December 21, 2016

Advantage Hyundai Service SUCKS! Brought my Hyundai Genesis Coupe to service because of a ticking noise ( Sounded like i was going up a roller coaster) that only happened when acceler More

by Anthony J Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, Michael Kiely, Rich Spalletta
Dec 30, 2016 -

Advantage Hyundai responded

Dear Mr. Medina, I am truly sorry for the issues you have been having. Here at advantage we try to make every customer happy while treating you like an honored guest in our home. however sometimes for reasons out of our control there may be delays in repairing a car that can be truly frustrating o the customer and the dealership. IE the engine may have com in but additional parts to complete the engine may have been out of stock or on order. Our goal as it is for all of our stores is to exceed your expectations , and make you a client for life in our family. I hope we have resolved your issues , and if you need to discuss this further please email me or call me to discuss further Anthony C Nesnick

November 15, 2016

What a joke Gave them bad review when my wife took the car in for oil change they said if I changed it to a better one they ll give me a free oil change I fell fo More

by WHAT A JOKE
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Kiely
Dec 30, 2016 -

Advantage Hyundai responded

Dear WHAT A JOKE, I am sorry you have experienced some miss communication , however i would like this opportunity to discuss this further with you , as i am unclear of this particular complaint you can reach me at anesnick@aagny.net thank you Anthony Nesnick

July 09, 2016

Poor Service I have always had a positive experience with Advantage Hyundai. But this service call was different. I scheduled my 2014 Sante fe Sport to be serviced More

by rp2109
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Patrick Lerouzic, Chris,
June 14, 2016

Great Service Center! They called me in advance to tell me I should probably come in earlier than the time I scheduled for online because it might take longer to diagnose p More

by nyangel135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Spalletta
April 27, 2016

Dishonesty at its best!!!!! I brought my 2003 Santa fe in for the chassis recall on April 7, 2016 I was told it would take a week for the parts and repairs to be complete I picke More

by cjbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kiely, Jon Stern, Erin Pugliese
March 21, 2016

DOES NOT HELP CUSTOMER HORRIBLE EXPERIENCE BOUGHT SEVERAL CARS HAD ISSUE WITH ONE IN SERVICE DEALER / JON STERN GM DOES ABSOLUTELY NOTHING FOR CUSTOMER COST ME NEARLY 3000.00 FOR REPAIR AL More

by ED MARCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kiely, Jon Stern
September 16, 2015

service This is the second time i have used their service dept. I have a santa fe sport under 1 year old. The first time that i brought the vehicle in for an More

by fedupwithhundai
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erin Pugliese
July 10, 2015

The Worst Service ever, and they treat you like garbage! They damaged my Brand New Genesis Coupe Trac with 11000 miles on it. Repaired the wheel alignment twice and ruined the front tires cords coming throu More

by AtvantageHyundaiSux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris O'Brian , Michael Kiely
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