Advantage Hyundai - Service Center

Awesome I love taking my car to Advantage, they are always awesome with me and never any hidden fees. I appreciate the service department very much. And Bever I love taking my car to Advantage, they are always awesome with me and never any hidden fees. I appreciate the service department very much. And Beverly the cashier is always awesome. More

Amazing help there. This place is amazing they are very helpful and kind and the place is very clean and they make sure you are kept informed about what is going on This place is amazing they are very helpful and kind and the place is very clean and they make sure you are kept informed about what is going on More

EXTREMELY OVERPRICED On the one hand , the service center did fit me in to get our car inspection scheduled but when they claimed we needed a new tire to pass inspection, On the one hand , the service center did fit me in to get our car inspection scheduled but when they claimed we needed a new tire to pass inspection, they OVERCHARGED for a tire with 100% markup. I checked local tire stores and a tire for that vehicle should cost between $50 and $75 with the higher price being a PERFORMANCE tire. This service center charged us $150 for a standard tire which is TWICE the price of a PERFORMANCE tire. I also asked that they change the license plate frame the last TWO visits and they still didn't do it. More

Poor service-see below I found the service representative, Dimitri Kouvaris, to be unprofessional and difficult to deal with. I made an appointment for Friday at 2:30 p.m. I I found the service representative, Dimitri Kouvaris, to be unprofessional and difficult to deal with. I made an appointment for Friday at 2:30 p.m. I was told when I made the appointment that they may not be able to look at the car because it was late in the afternoon. I brought the car in early (2:00 pm) and was immediately told the service dep't was short-staffed and may not look at the vehicle today. I did not receive a call back until after 5:00 pm saying no one looked at the car. My response was ok, but I needed the car back by 10:30 a.m. Saturday and expect it will be one of the first to be looked at in the since it will be there overnight & should be ahead of any new cars coming in on Saturday morning. He told me there was no guarantee they could do this. I did not receive a call back on Saturday morning at all so I showed up and saw Dimitri. I asked him what was going on with my car and he said he would return in a minute. Over 5 minutes elapsed & I was still waiting by his desk. I went to see a manager & found out that the car was looked at and needed 2 specific repairs. He could not tell me the cost, but referred me back to Dimitri to discuss. By this time Dimitri came back & was reviewing the work order. He did not give me a price & kept me waiting. It was now 10:45 am; I had an appointment and could not wait, I told him to call me with the cost of the repairs. He did not call for another 45 minutes which is totally unacceptable. That entire time was lost because I had not given my authorization to do the work. I again stressed I cannot tie up the car the entire weekend & must have it back Saturday. Again, he said I cannot guarantee it. The car was finally done around 4:15 pm. Over 24 hours since the time I brought it in. I would classify this as "lousy service". More