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Advantage Hyundai - Service Center

Hicksville, NY

4.5
826 Reviews

826 Reviews of Advantage Hyundai - Service Center

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April 18, 2018

Courteous and prompt service. Very accomodating service personnel. Very good waiting area. I had a good experience with Advantage Hyundai Service. I was entertained as soon as I More

by CONRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Spalletta
April 18, 2018

great service very good experience with Rich and Advantage Hyundai. pleasure to work with, job done timely while I waited. comfortable waiting room with coffee and More

by SJAEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Spalletta
April 18, 2018

Horrible Had scheduled a windshield repair via 3 way call service/insurance on Friday 4/13. Appointment was for 4/17. Three hours in waiting room to be told th More

by FLOKNOWS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manuel Herrera
Apr 19, 2018 -

Advantage Hyundai responded

We are terribly sorry that you had such a negative experience. There was clearly a miscommunication somewhere along the way, but we do understand that does not change the unfortunate situation. We are absolutely and sincerely sorry for the mix-up and hope there is some way we can turn this experience around for you. We will certainly speak with Manuel and try to find out where things went wrong. We do not want our customers to experience situations like this and will make sure that your concerns are addressed. Please stop by and see a manager when you pick up your car today before you leave. We would love to speak with you. Thank you so much for bringing this to our attention.

April 17, 2018

service review they were efficient and they were earlier then expected which was very good. the quality of work was excellent. Scott Jenkins explained the service a More

by SPECIALEDDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott jenkins
Apr 19, 2018 -

Advantage Hyundai responded

HI there! Thank you so much for this 5 star review! We are so glad you had a great experience with our service department and particularly with Scott! We always like to hear that our employees are doing their best to provide excellent customer service! Thank you for choosing Advantage Hyundai!

April 17, 2018

State Inspection Excellent service and customer relations Would recommend this service center Everything explained well Waiting area very neat and clean Would con More

by HSINGER856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kiely
April 17, 2018

This place is like no other! Everything was beyond exceptional! From the momnet I arrived and "Trip" checked my car in, to Richard helping me through the rest of my vists. He was More

by G8083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trip, Grace, Michael Kiely, Rich Spalletta
April 12, 2018

Very practical which is very cool! Erin tells you what your car needs immediately versus can work on in the near future which helps a lot! I go back because it's been great so far More

by PREETISULIBHAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin P
Apr 13, 2018 -

Advantage Hyundai responded

Thank you for your 5 star rating! We are very pleased to know that your interaction with Erin was a favorable one and that you continue to come back to us for all your service needs. We appreciate your business and thank you for choosing Advantage Hyundai!

April 12, 2018

Recall fixes Advantage Hyundai took care of 3 different recall campaigns. It took more time than I expected but they provided me with a courtesy vehicle which was More

by SASIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Spalletta
Apr 13, 2018 -

Advantage Hyundai responded

Thank you so much for the 5 star review. We are glad you feel so well taken care of! We appreciate your business and thank you for choosing Advantage Hyundai.

April 11, 2018

Efficient and kind Everyone who worked on my car was friendly, efficient and speedy! A concern was shown to me and I was asked if I was pleased. More

by ALLANMIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stern, Rob Sendach, Chris Tempesta, Advantage Hyundai
Apr 11, 2018 -

Advantage Hyundai responded

Thank you so much for the 5 star review! We are thrilled to know your service was expedient and efficient! We appreciate you taking the time to review and thank you for coming to Advantage Hyundai.

April 10, 2018

Vehicle service Great service on 2011 Sonata .Very satisfied . Car runs great. Service Rep. Mr. Rich S. explained everything about my vehicle service. Very nice servi More

by KHARRIPERSAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Spalletta
Apr 10, 2018 -

Advantage Hyundai responded

So happy to hear you have had a great experience with our service department! We are glad that Rich was able to take you through what your vehicle needed for service. Thank you for taking the time to review Advantage Hyundai!

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