Advantage Hyundai

This review is for the used car dept only, specifically salesman Brandon H and sales manager Mike. The lowest of the low. I will NOT recommend Advantage Hyundai to anyone for the simple fact that they em salesman Brandon H and sales manager Mike. The lowest of the low. I will NOT recommend Advantage Hyundai to anyone for the simple fact that they employee these two bottom feeders. We all know that car sales people will say whatever they have to say to get someone to buy a car, but these two are the biggest scam artists and liars you will ever meet. If you choose to buy a car from Advantage Hyundai and you get stuck dealing with Brandon or Mike, RUN! Get out because they will screw you over in the end. They make a lot of promises and "get you the best deal" while you're sitting across from them and you think you're making the right decision. Once you head over to the finance dept and sign on the dotted line, everything changes. They claim "I never said that" and "well, you're the one who bought a used car." Yes, those words were actually said to me directly by sales manager Mike. He was "there for me" and "wanted to help me find the best car for my needs" and asked for referrals while I sat in his office. The second I handed over money he became one of the most slimy, arrogant and obnoxious people I have ever met. What they offered me as part of my "deal" is not important to this review. Everybody makes "deals" when buying a car. What is important is the fact that they made promises to sucker me in and then never followed through on those promises. Advantage Hyundai claims to be all about customer service....and maybe they are, if you buy a NEW car from them (as did BOTH of my parents). I've read a lot of good reviews about that dept. But for those of us who are looking for a decent used car, the customer service in that dept is atrocious. I don't like posting negative reviews, but buying a car is supposed to be fun and exciting and for me, it wasn't. It was a terrible, stressful experience and I don't want others to have to deal with the same crap from that department. Only time will tell if my future dealings with the service dept will be better than my horrible experience with the used car dept. But I won't get my hopes up. More

Matt and Steve were a great help and really went the extra Mile! They made it as easy as possible for my wife and I and went to great lengths to get us the vehicle we wanted and into the driver’s seat a extra Mile! They made it as easy as possible for my wife and I and went to great lengths to get us the vehicle we wanted and into the driver’s seat as quickly as possible. Thanks Guys!! Steve & Marlene Olivier More

Second time in two weeks I had Rich as my service Second time in two weeks I had Rich as my service manger. It is a pleasure to deal with him. He always updates me on needed service item's for bo Second time in two weeks I had Rich as my service manger. It is a pleasure to deal with him. He always updates me on needed service item's for both my Santafey and my Elentra. The dealership is great. My Santa Fey came back to me within an hour, serviced, vacuumed, and clean from the carwash. Always a pleasure to go to Advantage Hyundai in Hicksville. plus they have great bagels in the morning.. More

La atencion al cliente fue muy buena y fueron de mucha ayuda para tomar mi desicion y conseguir mi nuevo Santa Fe Sport 2013, gracias Advantage Hyundai ayuda para tomar mi desicion y conseguir mi nuevo Santa Fe Sport 2013, gracias Advantage Hyundai More

Excellence from purchase of my 2012 Elantra to all of my needs since. I highly recommend advantage Hyundai of hicksville for service and a great price! needs since. I highly recommend advantage Hyundai of hicksville for service and a great price! More

This dealership continues to be a pleasure. Employees are consistently friendly and helpful. And the free massage and car wash make me look forward to oil changes! are consistently friendly and helpful. And the free massage and car wash make me look forward to oil changes! More

I had purchased a Hyundai from a different dealer years ago and because of my experience with them, swore I would never by another one again. I was looking into buying a new car and was dead set on buying ago and because of my experience with them, swore I would never by another one again. I was looking into buying a new car and was dead set on buying a different make and model. The only vehicle that rated higher was the 2013 Sonata. Wanting to be able to tell the other dealer that I had looked at other vehicles, I Googled Hyundai dealers in my area. Advantage was the ONLY dealer with over 100 reviews. I was quite surprised that they also had one of the highest customer service ratings also. My friend went with me to the dealer where we were introduced to Lou Schilling. Right away he began asking me what I was interested in (models, colors, features, etc). We went for a test drive and I loved the car. They worked with me to get a payment I was comfortable with (and I was surprised when it was actually a couple of dollars a month less than they had originally said when I signed the paperwork instead of higher). I was even further surprised when everyone stayed late (including the gentleman who detailed my car) to make sure I was able to take it home that night. I have purchased many vehicles through dealers and have to say this was by far the BEST car buying experience I have ever had. I have already recommended this dealer to my friends and family. Everyone was friendly. There was no pressure to buy. I felt as if they were actually looking out for me and my best interests. This is the only dealership that I have dealt with that actually seems to "get it". This is a dealer where a woman can actually shop alone and not get ripped off. I had no intention of purchasing a vehicle that night, but fell in love with the car and they worked to get me the lower payment I needed. I am looking forward to getting my first oil change. They have definitely gained a lifelong customer. More

The features of the customer service were better than the employees offering them. The mechanics were more friendly than the customer service employees. Besides that the experience was fast, easy, and succ employees offering them. The mechanics were more friendly than the customer service employees. Besides that the experience was fast, easy, and successful. More

I would reccommend Hyundai Advantage in Hicksville because they are very professional and polite. Rob took the time to explain every detail on the car to me. I would send all my friends there. because they are very professional and polite. Rob took the time to explain every detail on the car to me. I would send all my friends there. More

Our overall experience was better than expected. Much better. We give that credit to our Sales Rep, Casey. Besides being extremely knowledgeable about the vehicle we lease, she was extremely attentive. better. We give that credit to our Sales Rep, Casey. Besides being extremely knowledgeable about the vehicle we lease, she was extremely attentive. It was a pleasure dealing with her. More