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Advantage Hyundai

Hicksville, NY

4.6
3,584 Reviews
Advantage Hyundai of Hicksville takes pride in showing great value to our Nassau and Suffolk county customers. Wheather you need an oil change, tire rotation on your current Hyundai or looking for the lowest lease payment or finance deal, you'll have a great experience with us
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440 Plainview Rd

Hicksville, NY

11801

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Showing 3,584 reviews

August 19, 2013

This was the second return for the same flaw in the car . . . a flaw that was there when the car was delivered. Not only is it still there, but parts were left in various places in the car. Apparently they h More

by hgigante
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris
Sep 17, 2013 -

Advantage Hyundai responded

On behalf of our service team here at Advantage Hyundai, I would like to apologize for your recent experience. This type of service is unacceptable for our standards and we would like to further understand what happened so that it might helps us to grow as a dealership and prevent this from occurring at any time in the future. Would you be open to contacting us at your earliest convenience? We look forward to hearing from you. Sincerely, Dan Toomey General Manager

Sep 17, 2013 -

hgigante responded

It has ben a month and I still have not heard from the dealership, but I have learned how to temporarily fix one of the open problems. I seem to be alone with negative comments - I guess the dealership simply does not run as I expect. I like the car . . . just need to find a different dealership to deal with for my next lease.

August 18, 2013

Nicolina contacted me at least (4) times after my initial inquiry. We spoke over the phone about what I was seeking and my concerns. We set up an a appointment and met at the dealer. She was there to greet u More

by jftiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Jaquez and Nicolina
Aug 19, 2013 -

Advantage Hyundai responded

Thanks for taking the time to share this wonderful review with us! It makes us very happy to hear that our team was able to provide you with such an awesome purchasing experience. We hope we will be lucky enough to get the opportunity to assist you with your automotive needs again in the future. Thank you for choosing Advantage Hyundai and don’t forget to follow us on Facebook and Twitter to get exclusive deals and the latest industry news. Sincerely, Dan Toomey General Manager

August 15, 2013

I went in one week to get the tire look at because the tire pressure light was in they said all was fine the car then had to come to get serviced because on monday I had a flat then two days later I then More

by Lauralong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
christine
Sep 17, 2013 -

Advantage Hyundai responded

Thank you for taking the time to share your recent experience with us. We want each customer to be completely satisfied upon visiting us and the impression that you received from our dealership was disappointing to all of us here at Advantage Hyundai. If there is anything that we can do to help amend the situation, please don't hesitate to contact me directly. Sincerely, Dan Toomey General Manager

August 13, 2013

I purchased my Tucson in Hicksville a few years ago. I had previously purchased my vehicles at another location; however I was not happy with my experiences with the sales department, when they were tryin More

by MICKEY1444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Muzio and all service staff
Aug 13, 2013 -

Advantage Hyundai responded

We would like to thank you for sharing your experience with Steve and the Advantage Hyundai team. We strive to give our customers the highest levels of customer service and the treatment they deserve, and we are happy that Steve showed you just how important this is to every member of our team. Please let us know if you have any further questions or if there is anything else we can do to be of any assistance. Thank you for choosing Advantage Hyundai and be sure you find us on Facebook and Twitter to get exclusive deals and monthly specials. Sincerely, Dan Toomey General Manager

August 12, 2013

Very accommodating and knowledgeable service manager. Car ready when stated it would be. Quality of work was excellent. Would recommend this dealership and staff to anyone needing service for their Hyundai v More

by Thomas Passaeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Svc Mgr) Pete (Svc Rep)
Aug 13, 2013 -

Advantage Hyundai responded

Thomas, we are truly thankful for this kind review as well as your choice to visit Advantage Hyundai. It pleases us to hear that our team was able to show you just how important our customers are to us, and we are sure it will put a smile on their faces to hear you are so pleased with your experience. Once again, thank you for choosing Advantage Hyundai and be sure to find us on Facebook and Twitter where you can find monthly specials and coupons. Sincerely, Dan Toomey General Manager

August 12, 2013

Overall excellent experience. Waiting time was minimal. Price was great. Service was excellent. Customer service excellent and waiting room a pleasure. Would definitely recommend Advantage Hyundai More

by richlight1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Pugliese and the whole crew that service my car
Aug 13, 2013 -

Advantage Hyundai responded

Thank you for such a wonderful review! It puts a smile on our faces to hear that everyone on the Advantage Hyundai team was able to make your recent service experience such a great one. We are dedicated to ensuring your satisfaction for years to come and look forward to helping you with any and all of your automotive needs in the future. Let us know if you have any questions and we’ll be happy to help with anything you might need. Thank you for choosing Advantage Hyundai. Be sure to check out our Facebook and Twitter pages for exclusive deals and the latest news as well. Sincerely, Dan Toomey General Manager

August 10, 2013

First service appointment for new car. My car was taken on time and I did not have to wait too long for it to be finished. Waiting room was pleasant and I got a manicure while i waited. More

by BetteG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Aug 13, 2013 -

Advantage Hyundai responded

Thanks for taking the time to leave us such a fantastic review! The members of our service department are integral members of the Advantage Hyundai team and I know they will be pleased to hear their hard work has not gone unnoticed. We appreciate you choosing our dealership to assist you during your teim of need and hope that you will return in the future as well. Thank you for choosing Advantage Hyundai and don’t forget to find us on Facebook and Twitter to get exclusive deals and the latest industry news. Sincerely, Dan Toomey General Manager

August 10, 2013

kevin was an amazing person to work with. he helped me so much in buying my new 2013 genesis. he is very friendly and will do anything to help you ! he will try his very best to get the car you want More

by msGcosentino
Customer Service
Recommend Dealer
Yes
Employees Worked With
kevin jude murphy
Aug 13, 2013 -

Advantage Hyundai responded

We would like to thank you for sharing your recent experience at Advantage Hyundai. We are humbled that you would choose our dealership to purchase your new 2013 Hyundai Genesis and by the kind words you have shared. Customer service is our top priority and we have come to expect nothing less than the best from Kevin and we are happy he was able to help in making this such an incredible experience. Thank you for choosing Advantage Hyundai and be sure to find us on Facebook and Twitter where you’ll find our monthly specials and coupons. Sincerely, Dan Toomey General Manager

August 09, 2013

Brought my car to advantage Hyundai for service and could not be more pleased. Was greeted by Erin and she answered all of my questions. Would definitely recommend More

by Markde
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Aug 13, 2013 -

Advantage Hyundai responded

Thank you for this excellent review. Customer service is our #1 priority and it couldn’t make us any happier to hear that Erin and our service team were successful in proving this to you. We know they will be ecstatic to hear that you had such good things to say regarding their service. We are always here to help so please do not hesitate to stop in or give us a call if you have any questions regarding your vehicles. Thank you for choosing Advantage Hyundai, we truly appreciate your patronage. Sincerely, Dan Toomey General Manager

August 08, 2013

Andy spent many hours with us trying to find exactly the car that we were looking for. He worked with us to get a price that we were all comfortable with. Great buying experience and the second Hyundai we'v More

by HappySantaFeOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 08, 2013 -

Advantage Hyundai responded

We would like to thank you for sharing your recent experience at Advantage Hyundai with us. We are humbled that you would choose our dealership to purchase your new vehicle and by the kind words you have shared. Customer service is our top priority and we have come to expect nothing less than the best from our team and we are happy they were able to help in making this such a great experience. Thank you for choosing Advantage Hyundai and be sure to find us on Facebook and Twitter where you’ll find our monthly specials and coupons. Sincerely, Dan Toomey General Manager

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