Advantage Hyundai

Outstanding service. The manager Mike and Peter were great to deal with. Very helpful. I was in and out of the service quickly. I would recommend them to all my friends and family. great to deal with. Very helpful. I was in and out of the service quickly. I would recommend them to all my friends and family. More

I purchased my Santa Fe new from Advantage Hyundai. I always bring it to them for servicing. I like the system that they have for taking care of your vehicle. I like the speed of the checking in and the always bring it to them for servicing. I like the system that they have for taking care of your vehicle. I like the speed of the checking in and the fact that it is in a covered area away from the elements. It generally doesn't take more than a few minutes for the service advisor to address your concerns. The help always refills your window wash fluid. The waiting room is one of the nicest that I have ever seen. All the help, whatever their job , are extremely friendly and willing to answer any of your questions. Hell, you can even get a free massage 3x week while you are waiting for your vehicle. None of my friends have ever heard of that before. But, the bottom line is that I feel confident that whatever you bring your vehicle in for, it is going to be fixed the right way and that is the most important thing. O yeah, they even wash your vehicle before they return it to you. Excellent finishing touch! More

I purchased a 2013 Hyundai Tucson on 10/22/3013. The salesman, Chris, was very helpful and patient when working with me. I am very satisfied with my purchase and would recommend Advantage Hyundai of Hi salesman, Chris, was very helpful and patient when working with me. I am very satisfied with my purchase and would recommend Advantage Hyundai of Hicksville and Chris to any family and friends that are looking to purchase a new car. More

Worst experience every had with dealership and repairs I actual caught them conducting unwarranted repairs they would not make good on anything not even buying a new car with cash in hand I will spend the r actual caught them conducting unwarranted repairs they would not make good on anything not even buying a new car with cash in hand I will spend the remainder of my life alerting the public of this horriable experience going to corporate More

I was treated very nicely by the warm and friendly staff. I was shown all of the features that my SUV has to offer. All my questions were answered in a way that I could understand. You were able to keep the I was shown all of the features that my SUV has to offer. All my questions were answered in a way that I could understand. You were able to keep the payment plan with in my budget. Very thing that was said to happen at a specific time or day was done. Over all every experience I have had with the dealership has be excellent and I am very pleased and happy. I would recommend this dealership to my friends and family. More

I knew that it was time to look for a car but I wasn't looking forward to the process which has always been a tedious one for me. I am a single woman so I researched and scoured the Internet in pre wasn't looking forward to the process which has always been a tedious one for me. I am a single woman so I researched and scoured the Internet in preparation for what is usually the "high pressure salesman". When I went to this dealership, which was recommended by a friend, I was pleasantly surprised. My salesman, Jayson Townsend, made me feel comfortable, was very friendly, curteous, listened to my concerns and answered all of my questions. He took me for a tour of the facility to show me the service waiting area, where to get free car washes, a free manicure and a free massage; he introduced me to a host of friendly staff. During my follow up telephone calls to Jayson, with additional concerns and questions, he had the same friendly response and demeanor. I finally decided to purchase a new Santa Fe Sport and I do feel that I got a good deal!!! When I went into the dealership to sign the papers that closed the deal, I met Martin Osa who was also a very friendly, curteous and FUNNY gentleman. He made the experience (signing all of the papers) enjoyable by keeping it lighthearted as he explained the documents to me. I would reccomend he Advantage Hyundai dealership to anyone considering a new Hyundai because I didn't experience the "hard sell" that you feel at many car dealerships. By the way - I love my Santa Fe and all of its amenities. More

I have been to the dealer 2x times Advantage Hyundai in Hicksville to buy cars and Charlie Valvano is exceptional, he is the best salesman I have ever had the pleasure to help us with cars, I will recommen Hicksville to buy cars and Charlie Valvano is exceptional, he is the best salesman I have ever had the pleasure to help us with cars, I will recommend your dealership and Charlie to all my friends and family. More

This review is for the used car dept only, specifically salesman Brandon H and sales manager Mike. The lowest of the low. I will NOT recommend Advantage Hyundai to anyone for the simple fact that they em salesman Brandon H and sales manager Mike. The lowest of the low. I will NOT recommend Advantage Hyundai to anyone for the simple fact that they employee these two bottom feeders. We all know that car sales people will say whatever they have to say to get someone to buy a car, but these two are the biggest scam artists and liars you will ever meet. If you choose to buy a car from Advantage Hyundai and you get stuck dealing with Brandon or Mike, RUN! Get out because they will screw you over in the end. They make a lot of promises and "get you the best deal" while you're sitting across from them and you think you're making the right decision. Once you head over to the finance dept and sign on the dotted line, everything changes. They claim "I never said that" and "well, you're the one who bought a used car." Yes, those words were actually said to me directly by sales manager Mike. He was "there for me" and "wanted to help me find the best car for my needs" and asked for referrals while I sat in his office. The second I handed over money he became one of the most slimy, arrogant and obnoxious people I have ever met. What they offered me as part of my "deal" is not important to this review. Everybody makes "deals" when buying a car. What is important is the fact that they made promises to sucker me in and then never followed through on those promises. Advantage Hyundai claims to be all about customer service....and maybe they are, if you buy a NEW car from them (as did BOTH of my parents). I've read a lot of good reviews about that dept. But for those of us who are looking for a decent used car, the customer service in that dept is atrocious. I don't like posting negative reviews, but buying a car is supposed to be fun and exciting and for me, it wasn't. It was a terrible, stressful experience and I don't want others to have to deal with the same crap from that department. Only time will tell if my future dealings with the service dept will be better than my horrible experience with the used car dept. But I won't get my hopes up. More

Matt and Steve were a great help and really went the extra Mile! They made it as easy as possible for my wife and I and went to great lengths to get us the vehicle we wanted and into the driver’s seat a extra Mile! They made it as easy as possible for my wife and I and went to great lengths to get us the vehicle we wanted and into the driver’s seat as quickly as possible. Thanks Guys!! Steve & Marlene Olivier More

Second time in two weeks I had Rich as my service Second time in two weeks I had Rich as my service manger. It is a pleasure to deal with him. He always updates me on needed service item's for bo Second time in two weeks I had Rich as my service manger. It is a pleasure to deal with him. He always updates me on needed service item's for both my Santafey and my Elentra. The dealership is great. My Santa Fey came back to me within an hour, serviced, vacuumed, and clean from the carwash. Always a pleasure to go to Advantage Hyundai in Hicksville. plus they have great bagels in the morning.. More