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202 Reviews of Advantage Chevrolet - Service Center
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May 01, 2019
Excellent Service Department Bay Ridge Chevrolet was awesome, the Service Director Lori and Service Advisor Peter made me feel very comfortable, very informative and able to answe Bay Ridge Chevrolet was awesome, the Service Director Lori and Service Advisor Peter made me feel very comfortable, very informative and able to answer and address all concerns. I highly recommend and will be purchasing my next car there. More
by sbylis
Verified CustomerEmployees Worked With
Lori Brady Service Director, Peter Service Advisor
April 26, 2019
oil % monitor indicated service due. Chevy Impala needed oil change and multi-point inspection. I purchased vehicle in Florida. Made appointment online for next day. Treated with courtesy Chevy Impala needed oil change and multi-point inspection. I purchased vehicle in Florida. Made appointment online for next day. Treated with courtesy and respect the moment I pulled into service bay area. I was assigned Edward D’Amato who called my selling dealer to establish car had extended warranty. He explained what work would be performed and how long it would take. my extended warranty contract paid for the work. Work was done in a timely manner, great waiting room area. A pleasure to work with fine people who respect our time and treat car well. More
by JIM@STAPLEX.COM
Employees Worked With
Edward D’Amato, Service Associate
April 15, 2019
Oil Change I was taken care in a timely manner. Everyone was friendly and helpful at this dealership. Sam was helpful with my concern about the oil meter questi I was taken care in a timely manner. Everyone was friendly and helpful at this dealership. Sam was helpful with my concern about the oil meter question. More
by R.SUAREZJR1046
Employees Worked With
Sam Lin
March 29, 2019
Blame game Dealer is quick to blame anything aftermarket even thought aftermarket component has absolutely nothing to do with the issue in the vehicle! Place is Dealer is quick to blame anything aftermarket even thought aftermarket component has absolutely nothing to do with the issue in the vehicle! Place is a joke! More
by CAMACHOJOSHUA
Employees Worked With
Peter, Darryl Bernard
March 27, 2019
Oil Change on the Truck I was treated professionally by Eddie and the entire experience was done as I was told. The vehicle’s exterior was washed and the appointment was done I was treated professionally by Eddie and the entire experience was done as I was told. The vehicle’s exterior was washed and the appointment was done on time. More
by BLINKST
Employees Worked With
Edward
March 23, 2019
Service Peter was very helpful in the service department as usual. I left my car for service and it was finished at the time promised . Thank you Peter was very helpful in the service department as usual. I left my car for service and it was finished at the time promised . Thank you More
by craftytv711
Employees Worked With
Peter in service department
March 22, 2019
Very Disappointed! I was emailed by the sales manager and I reported my concerns. I was told he was forwarding to service manager to follow up with me several days ago a I was emailed by the sales manager and I reported my concerns. I was told he was forwarding to service manager to follow up with me several days ago and I never heard back from anyone which spoke volumes of how the business is run. My issues began with my arrival. I had made a appointment online. When I arrived I was told it would take 1 1/2hrs for oil change?!? When I questioned this Since I had a appointment I was told the system “sucks” and that it doesn’t block out time slots when others make schedule at same time so this backs up service department. I was then told my oil change would be $120. I explained that my car holds six qts of oil and this was $69.95 online. I was told the system reads $120 for my vehicle. I explained thatbwas threbprice for eight qts of oil and my vehicle didn’t require this. After further discussion and me stating I would walk out they finally adjusted the price knowing my vehicle did not take eight quarts. During this process I was told that my free oil change from Chevy expired 300 miles ago after purchasing our new vehicle and there was nothing they could do for me because there is no flexibility on these offers I thought this was poor customer service and not what I would expect from Chevy after handing them $30k cash for a new vehicle but it was evident this facility did not want my future business and after not hearing back from the service manager after I communicated with sales manager I was done. Very disappointing! More
by brl88c73
Employees Worked With
Don’t remember. Did not observe name tags.
March 09, 2019
Always a pleasure Had to bring my equinox in for a free oil change. Quick and they even washed the car exterior from all salt. Always a pleasure going there. Had to bring my equinox in for a free oil change. Quick and they even washed the car exterior from all salt. Always a pleasure going there. More
by MICHAELAPARISI84
Employees Worked With
Darryl Bernard
February 20, 2019
Excellent customer service I had a very positive experience every time I go to get Service on my car they don’t try to sell you things you don’t need try just fix the car. I w I had a very positive experience every time I go to get Service on my car they don’t try to sell you things you don’t need try just fix the car. I will always use this dealer as long as I own my car. More
by TRIMBOLIGRG2
Employees Worked With
Peter
February 06, 2019
Great Service ! Called in for a Quick maintenance service to be performed. Also had an open service recall . They had it done quickly , They had washed my car and it Called in for a Quick maintenance service to be performed. Also had an open service recall . They had it done quickly , They had washed my car and it was perfect. Great place to have your vehicle service. Great staff and quick turn around. More
by EJUSUF
Employees Worked With
Ac Chan , Millie Fuentes ,Nino Curatolo and Max in Parts .All Great team mebers all assisted me .
