202 Reviews of Advantage Chevrolet - Service Center
Tried this dealership once vs another that was closer in proximity to my home. Never once regretted my decision. Staff members are always friendly and knowledgeable. In and out quickly. Always accommodating proximity to my home. Never once regretted my decision. Staff members are always friendly and knowledgeable. In and out quickly. Always accommodating my schedule More
The Reps at BayRidge Chevy were awesome. Very knowledgeable and professional. I would definitely recommend anyone to this particular location. Mark went above and behind to get me the car I wante knowledgeable and professional. I would definitely recommend anyone to this particular location. Mark went above and behind to get me the car I wanted. And a very affordable purchase price. More
The entire staff is always professional courteous and accommodating in every way. The facility is beautiful and clean I love the free coffee and sandwiches at lunchtime accommodating in every way. The facility is beautiful and clean I love the free coffee and sandwiches at lunchtime More
Oil and filter change My visit was friendly and quick. Immediate entry, car recorded, Neill introduced self and understood my request without hesitation. He found me when s My visit was friendly and quick. Immediate entry, car recorded, Neill introduced self and understood my request without hesitation. He found me when service was completed and car was set to go, washed and I drove off. More
Solid Service Team Bought our 2018 Volt at BRC last September, been very happy with it. First one they ever sold! There had been something wrong with the shark fin-like Bought our 2018 Volt at BRC last September, been very happy with it. First one they ever sold! There had been something wrong with the shark fin-like radio antenna since we first left the lot with the car, and it was quite an adventure figuring out how to get it sorted between busy life schedules on our end and a seemingly revolving door of employees on theirs but recently we finally had time to drop off for a proper assessment and repair. The fix wasn't free/covered under our paid service plan as we were originally told after all, but Lori and Pete and the rest of the service team did a nice job working with us and getting costs down to an almost reasonable place. Still may need to work with insurance to get everything reimbursed properly, but the team did what they could to get us back on the road and everyone that helped compensated appropriately. They got us a decent loaner (new Malibu) in the interim as well, which I know is pretty standard but was still a nice touch. Good team up against some pretty unfortunately rigid corporate policies, but if you get the right employees they will take care of you. More
The service department was terrible. Would not return calls, placed us on hold and hung up. Promised that our car would be ready and then we were told the needed part was on back order after having the calls, placed us on hold and hung up. Promised that our car would be ready and then we were told the needed part was on back order after having the car in their possession for over a week. A terrible way to treat a customer. I would give no stars if I could. More
Situation corrected, however my suspection is if the oil filter was property replaced when my last oil change was done then the leak would not have occurred. filter was property replaced when my last oil change was done then the leak would not have occurred. More
Friendly and courteous Always helpful, friendly and courteous. I usually deal with Peter and AC. If something needed to be done to car other than what it was brought in fo Always helpful, friendly and courteous. I usually deal with Peter and AC. If something needed to be done to car other than what it was brought in for, it too gets explained, the cost and if okay to repair. More