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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,021 Reviews

2,021 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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April 30, 2024

Good service, high costs. Tire special help a little and that was because Carolina made me aware of it. More

by rmanderson81964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 30, 2024

Good service and work done on time, the car wash needs a little more attention More

by arodri.rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for providing this feedback about your experience at Advantage Chevrolet of Hodgkins. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 29, 2024

Appointment was made in advance including choosing brand of tires. However, it took 8.5 hours for a tire change and oil change. If tires were chosen in advance, services should not have taken an entire day More

by cdanielt2004
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Jeffrey Serwas
May 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Daniel, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 27, 2024

Went to Advantage Chevy of Countryside for an oil change. It was good, quick service. Friendly employees. Will be back More

by pamcoz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Apr 30, 2024 -

Advantage Chevrolet of Hodgkins responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 26, 2024

I had an appointment for an oil change and I dropped my car off the night before. Jeff was the only service advisor around and greeted me right away as soon as I pulled in. I appreciated the fact that he a More

by DESIGNSCY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
Apr 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jeff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 25, 2024

Everyone was very Helpful especially Felipe Alfaro! The experience was very good. I will be using them again. More

by HHPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 25, 2024

My waiting experience at Advantage Chevrolet on a Saturday was about the same as a weekday. Friendly employees and completed the service in a reasonable amount of time. More

by P squared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
Apr 26, 2024 -

Advantage Chevrolet of Hodgkins responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you on your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 25, 2024

I like taking my car to Advantage because the staff is always friendly and accommodating. They explain everything and go over the pricing. No surprises!! Felipe was excellent throughout the whole proce More

by VICKY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Vicky, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 24, 2024

Great experience. Respectful customer service. Flexible service times. Kindness and consideration for the customer at all times. More

by rdublino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 24, 2024

I had a good experience on my recent visit to Advantage Chevrolet. They were able to identify an issue with my car and the repair cost was reasonable. More

by CUENTAS326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Advantage Chevrolet of Hodgkins and we look forward to your continued business! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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