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Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,014 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,014 Reviews of Advantage Chevrolet of Hodgkins - Service Center
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October 19, 2020
Even though Alex appears to be stretched thin by all the excessive demands upon his limited time and attention, his heart was set on providing the best service he could. I very much appreciate the quality excessive demands upon his limited time and attention, his heart was set on providing the best service he could. I very much appreciate the quality time and attention he was so willing to give to me. Julia was also helpful in ordering the part and setting my appointment up for me in a timely manner. More
by jgsteenk
Verified CustomerEmployees Worked With
October 19, 2020
My vehicle was repaired a lot sooner than I expected which avoided me having to be without a car for no more than a day. which avoided me having to be without a car for no more than a day. More
by FNCROCHA
Employees Worked With
October 19, 2020
When the problem with my infotainment system could no be repaired in my first visit they ordered a replacement and I had it installed within a week. Everything is working fine and I am very satisfied with t repaired in my first visit they ordered a replacement and I had it installed within a week. Everything is working fine and I am very satisfied with the service I received. More
by ladder231_2000
Employees Worked With
October 19, 2020
No complaints on any service I have received. Estimate of how long service will take would be a big plus in the future. Will be back again. how long service will take would be a big plus in the future. Will be back again. More
by jenrut8
Employees Worked With
October 19, 2020
Fixed my Traverse with no issues Will be back if I ever need another repair or even to buy a vehicle from them 10 stars need another repair or even to buy a vehicle from them 10 stars More
by jtq713
Employees Worked With
Other Employees :
Valerie Tromiczak, Joel Pavlik, Keving Day, Mark Rudolph, Mike Heeney, Mike Krupinski
July 22, 2020
Advantage takes "ADVANTAGE" of the elderly! I made the appointment for my elderly mother to bring in her Certified Pre-Owned Chevrolet Malibu for a scheduled "covered" service appointment that i I made the appointment for my elderly mother to bring in her Certified Pre-Owned Chevrolet Malibu for a scheduled "covered" service appointment that included an oil change, tire rotation and multi-point inspection. I notified the service advisor beforehand that my mother often heard a loud metallic bang or clank when she shifted the Malibu from park into reverse after a cold start. I was informed that she would not be charged to inspect the issue and if it were detected it would be repaired under warranty. The vehicle is extremely well maintained, has around 14K miles, looks, drives and smells brand new still, plus it is garage kept. Advantage Chevrolet couldn't duplicate the noise (that I fear is transmission related) but proceeded to charge my mother $180 for the inspection. After a short exchange they reduced it to $90. So a fully covered CPO vehicle with 14K miles with a CPO bumper to bumper warranty & a 5 yr/60,000 mi powertrain warranty apparently isn't covered at Advantage Chevrolet. Be prepared to be taken Advantage of at Advantage Chevrolet where they prey on the elderly. More
by B. J. S.
Employees Worked With
FELIPE ALFARO
February 06, 2020
Waited a week for my part to come in. I kept getting the run around from parts department. I contacted my service advisor to ask what part was ordered and a part number he was unaware of what part was even run around from parts department. I contacted my service advisor to ask what part was ordered and a part number he was unaware of what part was even ordered. I also asked for a rental or sales loaner to drive while my part comes in since I am unable to drive my vehicle at the moment and he was trying to charge me $45 per day when the rental should be covered under warranty like any other dealership. I called a different dealership they were able to take my vehicle in right away and provide me with a loaner while my vehicle was getting worked on. More
by Melissadelarosa12
Employees Worked With
Service and Parts
September 30, 2019
All over $10??? I wont be back I want to express my disappointment with my last service Visit. long story short. I had a coupon for 49.99 Mark stated that my car (2015 Impala) too I want to express my disappointment with my last service Visit. long story short. I had a coupon for 49.99 Mark stated that my car (2015 Impala) took 6Qtz and the charge would be 59.99. When I get my receipt and paper work it documents that 5 Qtz was used. I go back to Mark and he already knowing the issue has me (the customer) reexplain to philipe. I show Philipe the paper work and he is immediately argumentative and raising his voice (To a customer). Instead of going by my paper work and refunding my $10, He (Falsifies) new paper work to show 6Qtz without being able to confirm with his technicians. All over $10. I have my original paper work and the falsified one philipe created. More
by Charlie
Employees Worked With
Mark and Philipe, Len Paluch
November 27, 2017
I was not satisfied with my service I brought my car in for a oil change when it was time to pick up my vehicle I noticed my front license plate was smashed in and I had damage to my fro I brought my car in for a oil change when it was time to pick up my vehicle I noticed my front license plate was smashed in and I had damage to my front bumper when I asked what happened I was told it probably happened when the car got wash but my car never got wash I paid 60 dollars for a oil change and end up with my front bumper damage not only that the cashier had me waiting to pay why he was on a personal call I must say the service guy Jim Srp is very nice and did try to fix the issue but my car was damage More
by Halle
Employees Worked With
Jim Srp
April 15, 2016
Total rip off Every time we take the car in they want to sell us other services. We had a check engine light that came on. before taking the car to the dealer we ha Every time we take the car in they want to sell us other services. We had a check engine light that came on. before taking the car to the dealer we had a friend run a diagnostic test. A code came up that is covered under the engines warranty. We took the car in and the dealer came out and said there was multiple problems. I told them I only wanted them to fix what is covered the warrantee. They wanted to still charge me the diagnostic fee because I didn't have the other work done. Scammers never again !!!!!!!!!!! More
by Tommyqb
Employees Worked With
Tom B.
