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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,020 Reviews

2,020 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 03, 2020

It's good knowing that people can speake both languages spanish we had a good communication about the sale...I really do recommend this dealer to my friend good job!!! More

by jrcastillo141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Bear
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

This is the first time I had a so/so experience. had an appointment but my car sat out front for the first hour. 3 hours later it was done, but I got in the car and the check engine light was on. Had to go More

by JEREMY60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

I didn't want tire rotation during this visit. Note was left on service request sheet. Over all I believe the service was done professionally More

by jdawg00712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

Very happy about how fast they get you in and out. Very friendly and courteous. I love the text messages to inform you if you would like anything else done. More

by ronkirchman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 31, 2020

Everyone was prompt and courteous and kept me well informed on the progress and services being performed on my car. Would highly recommend to others. More

by eprince1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 30, 2020

Each time I visit the service department I'm greeted like a friend they use my name they know who I am I look forward to bringing the car in...not so much when there's a bill! Their New Car sales department More

by mrdubious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 30, 2020

very helpful helped me with my recall to get my car back on the same day and I ride back home thanks have a good day! More

by SUSAN.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 29, 2020

Alex, in service, was very helpful and accommodating. I had a voucher from GM and didnt want to spend more than what the voucher allowed. He wasn't pushy, at all. Just gave me the options in the price rang More

by tchristianson21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 03, 2020 -

Advantage Chevrolet of Hodgkins responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 29, 2020

I would recommend the service Center but my last service appointment did not go very well. I had an issue with the delay of the vehicle being serviced and not having a call returned regarding the use of a l More

by CCORTEZ105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 02, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 22, 2020

From making the appointment to being handed my keys after repair the service is top notch. Thus the reason I always return to Advantage in Countryside. Thank you! More

by cbambule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Becker
Oct 27, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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