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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,020 Reviews

2,020 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 05, 2020

I will never buy another car from advantage let alone another Chevrolet. I been having reoccurring issues with my impala since I first got it then for them to act as if they couldn't tell if my work was More

by williamsdemetrius27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Toms
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you sharing your experience with Advantage Chevrolet of Hodgkins. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Great service it’s just the wait, it’s too long, that’s something that needs to be fixed immediately but overall everything else was great I’ll love to get another vehicle from your Dealership. More

by Jamareya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

I got an oil change on Saturday and never received a car wash. Never had an issue before when bringing in my car for service because I always received a car wash when I got my service done so not sure what More

by VIVIS2325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Galbraith
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Providing top notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Very courteous staff. Very clean facility . Really liked the video of work being done! Also appreciated the the inspection of tires, brakes engine and under carriage!! More

by mrkrod88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin/Valerie
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Felipe and Carolina were amazing!!! The only reason I have bought 3 Tahoe’s is because if the service we receive from Felipe and Carolina helped this last appointment and was on top of it and very respon More

by irvineanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe and Carolina
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

They are always helpful and professional. The car is always clean when I pick it up. I really like how easy it is to make an appointment. The text updates are great. More

by nanfromfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Good customer service..very dependable and knowledgeable..love doing business with the dealership always have what i need and want out of a car.. the best dealership More

by sexydreadz32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak, Mike Krupinski
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Had my car towed in with a blown tire. Did an inspection and installed two new tires in a timely matter. The service person was very helpful. More

by KENNYSCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krupinski
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Terrible service, sale guy lied. Nobody helps after they lie to me about licenses plates, sale guy lie about license plate he have me driving with wrong plates. More

by jorgecas2702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Thompson, Mark Sperlak, Kim Galbraith
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

Nov 05, 2020 -

jorgecas2702 responded

I’m here 708 724 3053

November 03, 2020

Service was awesome— but I believe this must be the 3rd survey I have done thus far for this dealership—- it’s confusing when I take my other vehicles in for service at other dealerships within the same we More

by kicker632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak, Joe Budz, Joel Pavlik
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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