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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,020 Reviews

2,020 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 02, 2020

I appreciate getting in so quickly on Saturday morning. The car was returned in 90 minutes as promised, which I really appreciate. My only concern would be that one of the liquids wasn't topped off. Anti-f More

by teacherpaulson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex?
Dec 07, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 02, 2020

Great place to do business with. Service people always very professional . Bought my last 4 vehicles there. Never have any problems scheduling appt to get in for service either More

by HARSKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Dec 07, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 02, 2020

I must say the new truck station is very clean. And comfortable the people there are very nice and polite. Specially Mike klatt. He was very knowledgeable and help me with a problem I had. More

by ZAYA41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike klatt
Dec 07, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Mike made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 01, 2020

Not helpful told me about a recall and then said they couldn't fix it because it expired. Then didn't help me with looking to see what was wrong with my car and why it's not shifting right. More

by Angelica Vargas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolona
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

Angelica, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 01, 2020

Everything went smoothly. Customer service keeps me up-to-date while I waited. 2 hour wait for oil change and inspection of squeaky noises on car. More

by rebeccaschaeflein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 01, 2020

Good service by the service advisor and technicians, I will highly recommend the dealer to friends and family. I have no complaints good job guys More

by juniorgonzalez6086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 30, 2020

The staff was polite, quick and very helpful. Will take my vehicle there for all my service needs. Didn't purchase my vehicle here, but it's close to home for maintenance. More

by maximumexposure
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 30, 2020

Smooth couldn't have been better , fast service , very polite people working at Advantage Chevrolet of Hodgins . I plan on continuing using their services. Thanks for all your help More

by jkennedy13
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 28, 2020

Been a customer for years. Purchased 2 vehicles from this dealership. Everyone is super friendly. Especially Caitlyn, she's so polite, professional and informational. Her Enthusiasm will turn anyones day More

by Amie.summers11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlyn Stelton
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 27, 2020

My over all experience at Advantage Chevrolet , was very nice. . The people in the service department were very knowledgeable and helpful also they were professional ! The service was great ! More

by cstingley01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Helped me in the service department, he was super !
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for your perfect review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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