Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,021 Reviews of Advantage Chevrolet of Hodgkins - Service Center
People in service area were very professional. Vehicle was fixed the same day. They even washed the truck before I picked it after the service work was done. was fixed the same day. They even washed the truck before I picked it after the service work was done. More
Service work was completed in time quoted and all expectations were met. Customer service was excellent as well and reps were very attentive and friendly expectations were met. Customer service was excellent as well and reps were very attentive and friendly More
Advantage Chevrolet of Hodgkins is Great. I came here a few weeks ago for service to my 2017 Chevy Tahoe . Great Service from Friendly staff few weeks ago for service to my 2017 Chevy Tahoe . Great Service from Friendly staff More
I had an appointment for 1:30 pm. I checked in at 1:24 pm to pick up and install my second Key Fob that was missing from the date of sale. I checked in and was told it shouldn't take that long. I was there t to pick up and install my second Key Fob that was missing from the date of sale. I checked in and was told it shouldn't take that long. I was there till 5:14 pm. I went to the service counter to find out what the hold up is. My original service writer was nowhere to be found. I asked at the Gentleman in the next window (Alex Becker) if he could help me, he looked for my paperwork and found it laying on the other guys counter closed out. He got the keys from the keyboard checked my paperwork said it was ready and he's not sure why they didnt page me to get the paperwork, keys and car. All the buttons on the Key Fob worked fine. If you have to make an appointment for service and they know what your coming in for and tell you "it shouldn't take longer than an hour" and they know you'll be waiting it shouldn't take over Three and 1/2 hours. More
My visit was great every one was so nice and took me step by step on video to my phone. Showed me under neth my car that wild for me. Thanks for the great service I will be back. by step on video to my phone. Showed me under neth my car that wild for me. Thanks for the great service I will be back. More
Valerie and Robert did an excellent job.Not sure who Valerie and Robert did an excellent job. Not sure who the Mechanic who completed the work was but all was done very quickly. The work was done v Valerie and Robert did an excellent job. Not sure who the Mechanic who completed the work was but all was done very quickly. The work was done very quickly. More
Everyone I deal with at this dealer is very friendly and helpful. I enjoy talking with Valerie when I need service. She's such a delight to talk to and she always sets up an appointment when I need it. T helpful. I enjoy talking with Valerie when I need service. She's such a delight to talk to and she always sets up an appointment when I need it. The people in your service department are very helpful as well. During my recent visit, I asked how long the job would take. He told me about an hour and a half, and that's almost exactly how long it took. I always feel very well taken care of. More
Every tine I brought my van back, something new was wrong. “Unrelated” to the original issue. When I left the service department the 3rd tome, suddenly my driver side window wasn’t operating well and i wrong. “Unrelated” to the original issue. When I left the service department the 3rd tome, suddenly my driver side window wasn’t operating well and it was perfectly fine when I brought it in for service. why a scam. I’m afraid to bring it back because they just keep charging me more money!! More
From the beginning to the end, AS ALWAYS the service team is outstanding. Edwin was great! This is why I have and will continue to purchase a car from Advantage! is outstanding. Edwin was great! This is why I have and will continue to purchase a car from Advantage! More