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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,021 Reviews

2,021 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 02, 2021

Appointment was easy assistance was fast and friendly waiting room clean had no contact with other customers had inaction with appraisal on my 2013 suv More

by FJH1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 01, 2021

Overall your service dept employs great people. But you need to work on the wait times. I understand things come up. But 3 hrs. For an oil change is ridiculous. More

by susie923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys that’s at the first desk.
Jan 06, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 01, 2021

Caroline and Fillipe are really great to work with. Fillipe was able to get my car in and Caroline made sure everything that needed to get done was completed. More

by groomyourpet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Brennan and Carolina and Fillipe
Jan 06, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 01, 2021

Advantage Chevrolet was fast and efficient when performing my oil change and inspection. They kept in contact with me on every step and let me know when my car was ready. More

by gstepina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 31, 2020

Had a great experience as always. Everyone was very helpful and courteous. I came in early and they still took me right away no questions asked. Thanks More

by gmunchy7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina
Jan 06, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 29, 2020

My oil change was done at a reasonable price, and in a timely manor. They did not pressure me to have more work done than I was prepared for that day. More

by nickysmom99
Recommend Dealer
Yes
Employees Worked With
Carolina, Melinda
Jan 04, 2021 -

Advantage Chevrolet of Hodgkins responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 29, 2020

No to good I Request Damage parts which they don't give it to me and I still waiting for the results of my money back for towing More

by JVROOFINGPINA
Price
Recommend Dealer
No
Employees Worked With
Steve Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

Didn’t have any issues with my recall service. I was notified about the status of my service via text, nice and convenient. I had some concerns since I have an electric vehicle, but I had no problems at More

by Bohdy
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Dec 30, 2020 -

Advantage Chevrolet of Hodgkins responded

Bohdy, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 25, 2020

Great service and the staff was very kind to serve me, even though I was 20 min late. I was taken care of and my vehicle oil change was done. More

by maritzar.1525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
Dec 30, 2020 -

Advantage Chevrolet of Hodgkins responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Advantage Chevrolet of Hodgkins team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 25, 2020

Service writer was very knowledgeable and helpful. Kept me updated on the repair of my vehicle. Will definitely be back for future service when I need it. More

by rweidhuner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sigrist
Dec 30, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the excellent review! It is great to know that our team was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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