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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,021 Reviews

2,021 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 20, 2021

The service was the best, friendly, and they paid attention to every detail. Everyone i came in contact with made me feel like i was special. I would like to thank Alex especially . I would like to t More

by adrienneweaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not remember all the people I came in contact with.
Jan 25, 2021 -

Advantage Chevrolet of Hodgkins responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you on your next visit. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 20, 2021

great service friendly staff would recommend dealer to other people I know for car/service. Would go back again for service. And a clean car More

by cjohnson.sij
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Becker
Jan 25, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 19, 2021

Happy with Advantage Chevrolet service on our Suburban. Have always had good service when bringing it in for maintenance or problems with the vehicle. Friendly. More

by jacquifranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jan 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the feedback! We are happy to hear about your positive experience at Advantage Chevrolet of Hodgkins, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 19, 2021

Took care of my needs without any problems. I have an extended warranty on my car and has proven very useful and saved me some cash. Would let everyone know if you intend on keeping your car for any exte More

by thomaswilk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Jan 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 18, 2021

Edwin and the other people were great. The payment window was and is the problem. The worst case of Customer Service by 2 of the most unprofessional Females. More

by MsCollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
Jan 20, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 18, 2021

Disorganized Cashier was rudeI asked cashier to cut off Disorganized Cashier was rude I asked cashier to cut off my coupon because I did not get my book of coupons back from the other person when I hande More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. Here at Advantage Chevrolet of Hodgkins, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 18, 2021

Service staff at Advantage Chevrolet is awesome! Carolina kept me informed on status of my appointment. Carolina also informed me of upcoming service needs that will be soon needed on the car. More

by mrsmash10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 18, 2021

Fantastic dealership, this is my fourth car that I have leased over the years. The dealership can not do enough for you. I shall return again in the future. More

by jackschultz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Becker, Adrian Gomez, Aaron Dolan
Jan 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 16, 2021

I did not or will not have service there. They screwed me over on buying a car and then the time I did have service there for a warranty part. They told me that the throttle body needed to be cleaned and whe More

by JAMESINGALLS69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember, and don’t care
Feb 05, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 16, 2021

I was very happy with the service I got when filing my claim. I just wish that I was given a breakdown of how the amount was determined for the reimbursement I received in the mail. The bill I submitted More

by DEBBIECURTIN58
Recommend Dealer
Yes
Employees Worked With
A female at the service department window. I did not receive her name on any paperwork.
Jan 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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