Back

Advantage Chevrolet of Bridgeview - Service Center

Bridgeview, IL

3.6
834 Reviews

834 Reviews of Advantage Chevrolet of Bridgeview - Service Center

Sort by
November 04, 2020

I had to change my battery at hawk Chevrolet because it was still under warranty. So I asked if I can upgrade to a better battery the service man said I’ll check well he never got back to me and before I n More

by CMCDONALD0710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Analitis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Advantage Chevrolet of Bridgeview responded

Cmcdonald0710, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

October 30, 2020

It took a while but other than that no problems idk what else to really say so maybe a complimentary bottle of water or something hey reached 25 words let’s go ! More

by Idrctbh69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Nov 12, 2020 -

Advantage Chevrolet of Bridgeview responded

Hi there, thank you for taking the time to leave a review for us at Hawk Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2020

I came in with a very stressful situation and Bill took care of me, answered all my questions, and took care of the issue. The whole staff was very nice. More

by Sha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Webb, Jennifer Gibbs
Nov 11, 2020 -

Advantage Chevrolet of Bridgeview responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Bill Webb Service Director

October 28, 2020

Jennifer Gibbs was very helpful and she made sure I was well taken care off even with out me asking for anything . I had never had this experience anywhere else ... More

by PCPEDRO84
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Nov 11, 2020 -

Advantage Chevrolet of Bridgeview responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Bill Webb Service Director

October 27, 2020

Took awhile to get done. But i did a drop off, so its understandable. Cashiers are always super friendly. The porters are the hardest workers there, no doubt. More

by PEAKH64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Bibro, Bill Webb, Sabreen Khalifa
Nov 11, 2020 -

Advantage Chevrolet of Bridgeview responded

Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback on where we can improve. If there's anything else we can do to assist, please give us a call. We are always happy to help!

October 26, 2020

Took 4 hours for a oil change. Then the next day I got a tire error because they didn’t reset the tires when they rotated them! More

by ASHLEYTRIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Analitis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Advantage Chevrolet of Bridgeview responded

Thank you for your feedback. We apologize for any delay in service. Our average wait is not typical of the four hours you experienced. I hope you will give us another opportunity to service your vehicle in the future. Bill Webb, Service Director

October 23, 2020

Super efficient knowledge friendly facility Mike,Kevin (service advisors) and even Adam (sales) were all in formative and helpful . They were upfront about possibilities of issues and how the warranty cov More

by Akyval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Mike, Adam
Oct 25, 2020 -

Advantage Chevrolet of Bridgeview responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Bill Webb Service Director

October 22, 2020

The employees that helped me where all great. My only The employees that helped me where all great. My only concern a few guys( not sure what department)walking around with No masks. I expect a big ch More

by gonzalez.jg92901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirian Martinez Ramirez, Bill Webb, Jennifer Gibbs, Sabreen Khalifa
Oct 25, 2020 -

Advantage Chevrolet of Bridgeview responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Sincerely, Bill Webb Service Director

October 21, 2020

The staff is courteous when you have problems with your car and have patience listening to what you are experiencing. They also tell you what was wrong and when you need oil changes and so on More

by Ginger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gibbs, Sabreen Khalifa
Oct 25, 2020 -

Advantage Chevrolet of Bridgeview responded

Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Bill Webb Service Director

October 20, 2020

The dealership is clean staff is efficient they make you comfortable while you wait. Coffee is always available. Very courteous and respectful. They explain the problem to you and vehicle is always washed More

by PATT1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Wierzbicki, Stan Kolendo, David Kolendo, Mirian Martinez Ramirez, Jennifer Gibbs
Oct 25, 2020 -

Advantage Chevrolet of Bridgeview responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Bill Webb Service Director

...
18
...