Advantage Chevrolet of Bolingbrook - Service Center
Bolingbrook, IL
1,297 Reviews of Advantage Chevrolet of Bolingbrook - Service Center
Kevin the journeyman was awesome and so was Luis in the service dept. I had an excellent experience. service dept. I had an excellent experience. More
The team at Advantage has taken good care of us through a vehicle purchase twice in the last 2 years. Tom Keane is attentive and helpful. He make sure the whole experience belongs to the client. The finance vehicle purchase twice in the last 2 years. Tom Keane is attentive and helpful. He make sure the whole experience belongs to the client. The finance team makes things smooth and pain free. More
They always make my repair time comfortable they keep you posted on your repairs and make sure I have a way back home or work. posted on your repairs and make sure I have a way back home or work. More
Always prompt and excelllent service. Always satisfied. Would recommend them for the work. Very reliable Always satisfied. Would recommend them for the work. Very reliable More
Samantha has very good customer service She always got in contact with us to let us know what’s going on with our vehicle and what needs to be. She always kept us informed. Great customer service. contact with us to let us know what’s going on with our vehicle and what needs to be. She always kept us informed. Great customer service. More
I received a great service experience from Chad and the advantage team! Prompt and explanatory work completed. advantage team! Prompt and explanatory work completed. More
The were efficient and effective on what was wrong with my car. They talked to me and explained in detail my car. They talked to me and explained in detail More
Always have great service and attention to detail when I come in this dealership for service come in this dealership for service More
Service options were explained, service was completed as promised and on time. As always, great customer service by all staff! This dealership is my first choice for service, even though I have other deal promised and on time. As always, great customer service by all staff! This dealership is my first choice for service, even though I have other dealerships closer to my home. More
I have never had bad service at Advantage, until this last time. I brought my car in for a simple oil change. My appointment was at 1:45pm. Jimmy was my service advisor. After telling him that I have a 1 last time. I brought my car in for a simple oil change. My appointment was at 1:45pm. Jimmy was my service advisor. After telling him that I have a 1:45pm appointment for an oil change, and giving him my name, he entered my info in his computer, and then asked me what time my appointment was, like I either didn't have an appointment or the time was wrong. I responded with 1:45? Isn't that what your computer shows? He said yes. I got the service text stating if I need anything to text back at that number. After waiting over an hour, I finally texted Jimmy asking when my car would be done. I also explained I never received my service video confirming all was good with my car. Jimmy called me. He said he was sorry that I did not receive the video. I asked if everything was good with my car? He said that if it wasn't the tech would have told him, so he guesses everything was good. He then said my car was done and that he tried to find me to let me know but couldn't find me. I was sitting out front on the patio furniture. He didn't have me paged, text me, or call me to let me know my car was done. I don't even know how long my car had been done for. I love dealing with Samantha, but I would rather not work with Jimmy again. More