Advantage Chevrolet of Bolingbrook - Service Center

Quality service Eric is the best service advisor I've ever dealt with. I can't say enough good things about the fast reliable service they provide at Advantage Chevy! Eric is the best service advisor I've ever dealt with. I can't say enough good things about the fast reliable service they provide at Advantage Chevy! More

Honest and Helpful Customer Service I brought my car in for an oil change and service when I was told that I had a warranty benefit that had expired. This would have saved me the cost of I brought my car in for an oil change and service when I was told that I had a warranty benefit that had expired. This would have saved me the cost of not only that oil change but the previous one. I reached out to Ryan Sitter in the Finance Department when I asked to extend this warranty to take advantage of the benefit in the future. Ryan was very helpful and honest with me, saying that my car is covered with the extended warranty I had purchased with the vehicle at that time. The benefit I was speaking of was a completely different one that was supposed to get sent to me by mail but probably didn’t because it was a used car and was somehow was missed in the transactions. Ryan sent me a credit for 2 oil changes to make up for the missed benefit, and for the confusion and inconvenience I went through. I received the vouchers within a week! I was very happy with the service I received not only from Ryan in this instance, but am extremely happy with the service from all the employees (sales, service and other staff) at this location. I definitely would recommend them to anyone looking for a vehicle. I plan on going back when I am in need of another vehicle in the future. More

Great customer service, got taken care of within the minute! Brian Stanton and Ryan W. Sitter are amazing. Very helpful salesmen. Everything was well explained. My first time purchasing a car and i felt very com Brian Stanton and Ryan W. Sitter are amazing. Very helpful salesmen. Everything was well explained. My first time purchasing a car and i felt very comfortable and VERY happy with the 2016 Chevy Impala i walked out with. All thanks to these to very get respectful men. Thank you! More

RJ Banaszak my service advisor was great. He promptly greeted me and checked me in for an oil change. While waiting he kept me informed as to the timing of the service. RJ is a great service He promptly greeted me and checked me in for an oil change. While waiting he kept me informed as to the timing of the service. RJ is a great service advisor, I am giving one star and poor customer service rating for the experience I had with one of the other service advisors. More

samatha jordan she's always helpful no matter how busy she is always has a smile on her took my car in and had it ready in a few hours she's always helpful no matter how busy she is always has a smile on her took my car in and had it ready in a few hours More

People make the difference! You can buy a new Chevy at various locations around this area... I know of 4 others all within driving distance of Advantage Chevrolet... Why have I p You can buy a new Chevy at various locations around this area... I know of 4 others all within driving distance of Advantage Chevrolet... Why have I purchase 2 new vehicles (and soon to be 3) at Advantage and not gone elsewhere? Only 2 reasons, the first was Andre Thomas and the second person who continues to make sure I come back and not go elsewhere is Humberto Montemayor. Every dealership provides similar services, in fact at times they are identical - The difference must be the people, the staff you deal with after the sale is made will either make sure you come back or confirm that you will not, the difference in that decision are the people your deal with at this level. Humberto is one individual who has assured this dealership that I will return... Going out of his way is both normal and consistent - Please acknowledge Humberto for the what he does, those efforts truly make a difference! More

Easy, Friendly and Quick Went into dealership with a Recall Notice. My Advisor was Very Helpful and Polite. Everyone at the Dealer greeted me with a Smile and a Hello which is Went into dealership with a Recall Notice. My Advisor was Very Helpful and Polite. Everyone at the Dealer greeted me with a Smile and a Hello which is always nice. Ordered some parts and even the Parts Department was Great to deal with. It was a Great Experience all the way around and I would Definately recommend people to Advantage Chevrolet in Bolingbrook. More

Radiator flush service Eric Pieper did an awesome job with us. He is very professional while being very friendly. The work was done in a timely manner and we are VERY sati Eric Pieper did an awesome job with us. He is very professional while being very friendly. The work was done in a timely manner and we are VERY satisfied. More

Good car salesman bad car service Took my Chevy Equinox for it's first oil change and to get my defogger checked cause it was giving me problems on the cold mornings we been having. I Took my Chevy Equinox for it's first oil change and to get my defogger checked cause it was giving me problems on the cold mornings we been having. I just got the car in may so I thought I could get it looked at like my AC switch that wasn't working when I first bought the car and they fixed right away, can't remember the name of the service guy that took care of me cause he didn't say who he was. Had like an attitude when he asked if I had an appointment which I told him I made it online an called the day before to confirm and then for him to tell me it wasn't in the system. I thought my car was under full warranty so I thought I wouldn't be charged to get it checked and was told that I was gonna have to pay just to check it which I told him to forget it cause I didn't felt like I was getting treated right from the start and he didn't bother to check first if the car was under warranty. When my car was done nobody came out to explain to me like they did to the person before me to see what was done to my car or anything so I'm not sure if I want to go back for any kind of service there. More

Waiting on Pins and Needles.. My Malfunction Indicator Lamp came on and also "check engine light" I took it in on a Saturday morning and had a diagnostic done and it was determined My Malfunction Indicator Lamp came on and also "check engine light" I took it in on a Saturday morning and had a diagnostic done and it was determined that my thermostat need to be replaced. I was told it was going to cost me $$$$ to get it replaced. I wasn't too happy about that. Two hours later, Doug came back out and pull me to the side and had a smile on his face and said I'm going to be very happy with what I had to pay. I could have "shouted" when I saw that I owed $0 because it was covered under my warranty. I've always gotten good service and the employees are always very friendly. I love the new service department. More