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Advantage Chevrolet of Bolingbrook - Service Center

Bolingbrook, IL

4.7
1,260 Reviews

1,260 Reviews of Advantage Chevrolet of Bolingbrook - Service Center

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October 06, 2020

You changed the air filter, still getting smell from car. Windshield wiper blade doesn't make complete contact with windshield. Near bald tires on vehicle. More

by philip.j.messina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RJ Banaszak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. John Fischer | General Manager | 630-226-3905

October 05, 2020

The Iservice app was honest and quick. I could see all the problems the mechanic found. I'm truly impressed! I showed it to my neighbor. He has a Chrysler. He wishes his mechanic had this technology. Good More

by BANDREWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Advantage Chevrolet of Bolingbrook responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. John Fischer | General Manager | 630-226-3905

September 16, 2020

Doc was there every step of the way on the purchase of out new to us SUV. Ryan went above and beyond finding the best financing to fit our life. Will be back for our next truck. More

by silvajr426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Dockery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sitter
Sep 18, 2020 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Let us know if you need anything, we're here to help! Sincerely, John Fischer | General Manager | 630-226-3905

September 01, 2020

Juan was very professional and took good care of use, then we went to Ryan and he was really funny and very professional as well Thank you guys for a great experience More

by Twin Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Jacome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sitter
Sep 05, 2020 -

Advantage Chevrolet of Bolingbrook responded

We are pleased to hear that you had an excellent experience with Juan, Ryan and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. John Fischer | General Manager | 630-226-3905

July 31, 2020

AWFUL PEOPLE I have never been to Advantage Chevy but i can tell you i will never step foot on their property again!!!! While i was driving home on I55, a giant p More

by alaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
everyone in that building
Aug 05, 2020 -

Advantage Chevrolet of Bolingbrook responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. John Fischer | General Manager | 630-226-3905

March 08, 2020

Great experience here to buy a car Joe in used car department was very helpful knowledgeable and Ryan in finance was also kind knowledgeable helpful all-around great experience for us we love our car More

by Colesmama928
Recommend Dealer
Yes
Employees Worked With
Joe Grahovec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sitter
Mar 18, 2020 -

Advantage Chevrolet of Bolingbrook responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! John Fischer | General Manager | 630-226-3905

December 13, 2019

Should be called "Take Advantage Chevrolet." $2300+ spent so far in 2 visits & we still have the problem. Now, 3rd visit with same problem and they want $1000+ more. No thank you! Your mechanics aren't worth More

by unhappy chevy owner
Recommend Dealer
No
Employees Worked With
mechanics
Dec 13, 2019 -

Advantage Chevrolet of Bolingbrook responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

Dec 19, 2019 -

unhappy chevy owner responded

We have wasted enough time & money. ($2300+) and 3rd vist you wanted add'l $1,000+. Car still leaks and car has always been Chevy serviced. Unless you are going to finally fix it for free, we are done with Advantage Chevrolet.

October 10, 2019

Excellent service. Esgar Murillo made things very clear and understandable. Very patient person. Gave us many options to work from. Thankyou for your great service! More

by Alejandra
Recommend Dealer
Yes
Employees Worked With
Esgar Murillo
Oct 15, 2019 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, John Fischer | General Manager | 630-226-3905

May 14, 2019

Honest and professional staff! It was a great overall experience for a first time buyer Esgar helped me find what I was looking for and am really satisfied with my new 2019 Malibu R More

by gomezca85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sitter, Esgar Murillo
May 15, 2019 -

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to share your feedback regarding your experience at Advantage Chevrolet of Bolingbrook and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! John Fischer | General Manager | 630-226-3905

April 27, 2018

Erik provided me prompt and accurate service interaction Had some regular and warranty work done on our Volts. Erik Pieper was excellent to work with. He kept me informed and provided me the details I reques More

by drscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Fischer | General Manager | 630-226-3905

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