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Advantage Chevrolet of Bolingbrook - Service Center

Bolingbrook, IL

4.7
1,262 Reviews

1,262 Reviews of Advantage Chevrolet of Bolingbrook - Service Center

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November 22, 2020

Amazing Service,I have never had problem with the service.i purchased my car from this dealership and definitely recommend it to anyone.At service department i always choose to work with Erik Pieper More

by Cebi61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Car still making noise and have to return again to see if they can fix the problem I lost track of how many times been back for same problem!! More

by OLEBIRD63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

OLEBIRD63 responded

Fixed problem

Jun 28, 2022 -

OLEBIRD63 responded

Samantha is the person i like dealing with the best!!

November 19, 2020

Erik #1 for 15 years!!!! Erik has been more than my Advantage Chevrolet of Bolingbrook Service Department Rep, he has been my friend! Thanks again! More

by DRAKE1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Love coming to your dealership because Samantha always makes sure our needs are taken care of. Quick to check us in. Love the new option with text confirmations of work being done that include video insp More

by bigblues73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Super friendly and never make me feel stupid when I ask my questions. Kept in contact letting me know what was going on and upon pick up was just as friendly. More

by heidi.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

VERY CLEAN FRIENDY. THE PEOPLE IN THE GARAGE VERY ALERT AND GET RIGHT TO THE POINT, SAMANTHA, FIX MY SEEDO, IN THE C.I,D. ON DASH VERY NICE PERSON, THE GUY' IN THE SHOP TOOK CARE OF MY REPAIRS FIX MY AL More

by BIGBASSBOB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Banaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Burbach
November 18, 2020

Could not duplicate problem sorryCollision warning Could not duplicate problem sorry Collision warning system goes nuts when it rains. Light behind defroster button has short and flashes on and off a More

by rwmurmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy
Nov 18, 2020 -

Advantage Chevrolet of Bolingbrook responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! John Fischer | General Manager | 630-226-3905

November 17, 2020

I really enjoy going to the dealership. Every time I go there I am treated with a lot of respect, and I am serviced on time. Everyone is always very professional, and is offering to give me whatever it is More

by DURANDURANCRYSTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Nov 18, 2020 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. John Fischer | General Manager | 630-226-3905

November 17, 2020

Great customer service. Every time i go there I am treated with respect, and I am service on time. Always given the opportunity to ask questions. More

by reggie60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Advantage Chevrolet of Bolingbrook responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. John Fischer | General Manager | 630-226-3905

November 17, 2020

Service department who worked on my car was great, but sales department was horrible and rude. I will not be back and will take my faithful business somewhere else. More

by Ell45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andre Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Riley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Keane
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Stanton, Charlie Watson
Nov 18, 2020 -

Advantage Chevrolet of Bolingbrook responded

We appreciate you sharing your experience with Advantage Chevrolet of Bolingbrook. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. John Fischer | General Manager | 630-226-3905

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