Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Advantage Auto Direct
Kent, WA
17 Reviews
Filter Reviews by Keyword
By Type
Showing 17 reviews
June 27, 2023
Not Recommended! !!! Dan in finance wrote us up. We signed papers. He called me 2 days later after the truck was in my possession asked for $200 more monthly than the !!! Dan in finance wrote us up. We signed papers. He called me 2 days later after the truck was in my possession asked for $200 more monthly than they promised. I have a 680 Fico. What?? On principal, i brought the truck back to them and asked for the $50 in gas i put in the tank. Craig Heyer gave me a xx excuse and would not reimburse me. Unprofessional, fine. But take my money?? A lawsuit should be in order. More
by robertcnorman
Employees Worked With
Dan, Finance and Craig Heyer, Sales Manager
April 26, 2023
I live in a different state and found the vehicle online. Definitely a better deal than I could get in my town, but this has been an absolute nightmare. First they didn't give me notice of when the vehicle w Definitely a better deal than I could get in my town, but this has been an absolute nightmare. First they didn't give me notice of when the vehicle would show up so that I could take time off work to be there. Then they didn't send a moving permit when there should have been a 30 day moving permit so that I could get my vehicle registered, blaming the DMV in my state for why they couldn't do that. Then they called me and said that the DMV in my state wouldn't work with them so the money that held from my loan was going to come to me. So 4 months later they call and say that the titling didn't happen and I needed to go have it titled. So I had back to the DMV with the paperwork three sent me. DMV says not the right paperwork. So I call them to ask for the correct paperwork and they tell me they sent it to the DMV that they claimed wouldn't work with them and they also have no idea why they would have sent the paperwork to them when they sent me the check. Then they call back again and said they sent it to the DMV in the states Capitol, so I need to go to this town that I don't live in to ask if they have my paperwork. I WILL NEVER PURCHASE A VEHICLE THIS WAY AGAIN. They were great until the purchase, after that they stopped caring, and the only reason they care now is because my loan provider is asking them where the paperwork they are responsible for providibg is. If you're brave enough to purchase from them, go pick up the vehicle yourself. They are either to lazy or stupid to do their jobs correctly is you are an out of state buyer. More
by butterflyemerging33
Employees Worked With
Can't remember, night it last September
December 07, 2022
After seeing the vehicle online I contacted salesman Andy Espinda he helped me with the process of purchasing, we went on a test drive and he awnsered my questions promptly I am satisfied with the experience Espinda he helped me with the process of purchasing, we went on a test drive and he awnsered my questions promptly I am satisfied with the experience I recommend this dealership More
by Francisco barron
Employees Worked With
Andy Espinda, Andrew Jackman
November 16, 2022
Looking across various sites online, they all seemed to point to Advantage Auto Direct. They had a wide selection of quality F-150s that fit my requirements and were all priced well below other locations. point to Advantage Auto Direct. They had a wide selection of quality F-150s that fit my requirements and were all priced well below other locations. I worked with Andy who was extremely helpful. He didn't pressure to buy or hurry along and gave us all the time we needed to look over the truck. Filling out the paperwork and going through financing was very simple and we were in and out in no time! More
by evan
Employees Worked With
Andy
November 11, 2022
JP the sales rep. who helped me with the purchase of a vehicle was awesome. Very professional and created a stress free environment. No hidden fees, the price you see who helped me with the purchase of a vehicle was awesome. Very professional and created a stress free environment. No hidden fees, the price you see is price you pay. I recommend this dealership if your in the market. More
by williewill37
Employees Worked With
J P
November 10, 2022
Right when you come in they take care of you and are polite and knowledgeable about there stock and will work with you to make the best deal possible polite and knowledgeable about there stock and will work with you to make the best deal possible More
by Bschnell14
Employees Worked With
JP
