Adams Toyota Kansas City - Service Center

Great experience for routine maintenance I showed up with no appointment for an oil change and tire rotation and new spark plugs. After a nice, polite young man checked me in, he said it woul I showed up with no appointment for an oil change and tire rotation and new spark plugs. After a nice, polite young man checked me in, he said it would be about a 2 hour wait. He said I could wait in their waiting ( which looked really nice and spacious ) or their shuttle service would take me home. I chose to take the ride home. They called me as soon as it was done, and my daughter took me back. The car had even been washed! So all went great and I would recommend them. More

Great once a year experience. Fast and courteous. Be back again for future service. Keeps the old truck running for family use. Keeps us informed when service is recommended. Nice Fast and courteous. Be back again for future service. Keeps the old truck running for family use. Keeps us informed when service is recommended. Nice wash job. More

Service the way it should be Brought in my 16 year old Toyota and they not only repaired it at a reasonable cost but loan me a fine car while they did it. Everyone I worked with Brought in my 16 year old Toyota and they not only repaired it at a reasonable cost but loan me a fine car while they did it. Everyone I worked with took time and effort to explain and help. It was service the way it should be. More

Always a good experience rick always does a wonderful job taking care of my vehicle. Highly recommend using Adams Toyota for further service. Ask for Rick, he will get you all rick always does a wonderful job taking care of my vehicle. Highly recommend using Adams Toyota for further service. Ask for Rick, he will get you all taken care of. More

Oil change You need to include labor charges when you quote filter replacement. I found that practice a little deceiving. The larbot charge of 32.90$ was not quo You need to include labor charges when you quote filter replacement. I found that practice a little deceiving. The larbot charge of 32.90$ was not quoted More

Check engine light and vsc light came on while driving Took vehicle to Adams Toyota and within 2 hours they had cleaned off the oil sensor and fixed the problem. Excellent service Excellent people to work Took vehicle to Adams Toyota and within 2 hours they had cleaned off the oil sensor and fixed the problem. Excellent service Excellent people to work with More

Great My service guy Adam Reynolds is thee absolute best he helped me turn an uphappy customer (me) into a very happy customer after having several issues w My service guy Adam Reynolds is thee absolute best he helped me turn an uphappy customer (me) into a very happy customer after having several issues with legends toyota..He is the reason i would spread the news about this dealers service dept. EVERY TIME I PULLED IN HE MADE SURE HE WAS AVAILABLE FOR ME AND DID EVERYTHING HE COULD TO HELP ME SOLVE MY PROBLEM More

Routine maintenance Service rep Rick communicated additional needs, no issues there. They only I have is with the offer of the free car wash. I don't expect my car to lea Service rep Rick communicated additional needs, no issues there. They only I have is with the offer of the free car wash. I don't expect my car to leave looking like it has been scrubbed with a toothbrush but at least looking like water was used. My windows, mirrors, front grill and bumper were all missed. This has been typical of most times when they have offered the wash. If they are too busy to do the wash then either quit offering or give a low end voucher for a local car wash. I hope it's not an indicator of slip shod work that is not visible initially More

went in for oil change. Good service. Very polite customer service representative. Nice, comfortable, and clean wait area. Very Short wait. The Car was washed . Thought a Good service. Very polite customer service representative. Nice, comfortable, and clean wait area. Very Short wait. The Car was washed . Thought air filter replacement was expensive. More

Great customer service Awesome place for car service, even if you don't own a Toyota. Great customer service from every dept. Love their snack area and kids play room Awesome place for car service, even if you don't own a Toyota. Great customer service from every dept. Love their snack area and kids play room More