Adams North Charlotte

My Salesman Having to find and purchase a pre-owned vehicle in 4 days was a challenge to say the least. First day looking I must have visited 10 dealorships only Having to find and purchase a pre-owned vehicle in 4 days was a challenge to say the least. First day looking I must have visited 10 dealorships only to find creepy salesmen trying to unload a 1995 Chevy with 200,000 miles or a dented, rusted, and scratched up exterior with an interior that looks like Wolverine attempted to wipe the cloth seats and the upholstry. Next day was more of the same but in a different state. A salesman at one dealorship tried to sell me on a car with extensive damage to the left side of a car by stating the exterior has nothing to do with the engine. This experience was not looking good until the 3rd day of searching. I found a rather large pre-owned dealorship on the internet and decided to check the place out. My parents and I (I am a grown woman but chose to have 2 more opinions tag a long for a day of fun car shopping!) drove into the parking lot and decided to walk through the maze of good looking vehicles. As we were eye-balling the cars we were greeted by a salesman by the name of James. From my experience the past few days, salesmen were not exactly received with open arms. We continued to walk along and even tried to shake James (on his golf cart) off. However James turned out to be extremely helpful, very pleasant, and even felt like an instant friend. James understood what I was looking for and took us to a bunch of cars that were in my budget that I might be interested in. He spent quite a while with us talking about sports, etc and every once in a while about cars. James was never pushy. James was honest with answers about our questions. Getting overwhelmed with choices James showed me a SUV he thought I would like. This vehicle was gorgeous and very well maintained inside and out. He let me take a test drive and was a great sport during that drive. James has a personality that instantly makes you feel at ease and comfortable. There was never any pressure when we decided to leave and think about the vehicle overnight. At the other dealorships I had to pretty much run from the salesmen while they chased after me hollaring such offers as adding free car mats, so I could leave. The next day I gave James a call stating that I wanted the SUV. He told me he would take care of everything for me. When I got to Adams Auto Group my "new SUV" was sitting up front looking even better than before. The vehicle was washed and had new tires on it. The inside was sparkling clean and smelled deliciously. The paperwork went very smoothly and felt like I was sitting with a friend. The whole experience at Adams Auto Group was very nice and much of that was because of James. I will recommend anyone who is in the market for a nice pre-owned vehicle to visit Adams Auto Group and to be on the look out for James. Thanks so much for a pleasant and sometimes fun car buying experience! More

The Best Car Buynig Experience Ever!!!!! Being divorced and now having to go through this process on my own Chris P made this so smooth. I appreciate his patience. He and Josh worked with me Being divorced and now having to go through this process on my own Chris P made this so smooth. I appreciate his patience. He and Josh worked with me endlessly. I would recommend these guys to the world! I am very happy that I chose Adams Auto. Thank you guys!!!!! More

Excellent customer service After visiting several dealerships in South Carolina and North Carolina I was very unsuccessful at finding what I wanted. The biggest turnoff for me w After visiting several dealerships in South Carolina and North Carolina I was very unsuccessful at finding what I wanted. The biggest turnoff for me was the salesman. They didn't make me feel welcome and not making me feel they were working for me. So once I arrived at Adams Auto Group I was stressed out and aggravated. Chris Peake was the first to greet me. His personality brighten my day. He made me feel comfortable and at ease. He was very understanding and knowledgeable. He let me know he was there to help me. And I don't need to look no more. He goes out and beyond for his clients. He makes sure you leave satisfied with a vehicle. I left there feeling very pleased and satisfied with exactly what I wasn looking for. Chris Peake at Adams Auto Group is a true blessing and I will recommend others to him. More

Great Car Buying Experience As a first time car buyer, salesperson Scott Webb, eased my nerves and helped me feel comfortable from the day we first spoke. His knowledge, patienc As a first time car buyer, salesperson Scott Webb, eased my nerves and helped me feel comfortable from the day we first spoke. His knowledge, patience, and reliability helped make my decision certain. I would strongly suggest giving Adams Auto Group a look before settling with somewhere else. They have a broad selection of cars for an even better value. Thanks again Scott and Adams Auto Group ! More

Purchasing Car! My salesperson was, Scott Webb, who was very nice. When looking around for cars he kept my interest in mind and shown me similar cars, which I liked a My salesperson was, Scott Webb, who was very nice. When looking around for cars he kept my interest in mind and shown me similar cars, which I liked as other dealers will show you everything and anything for a sale. Overall the dealership salers were very nice, no one was pushy, everyone was very welcoming! I did make a purchase I was happy about and Scott showed me how to program phone to car and the price of car was good also! More

Thankful My salesperson was Christopher Peake. From the time I talked to him over the phone until I met him face to face, it was a pleasure to be in his presen My salesperson was Christopher Peake. From the time I talked to him over the phone until I met him face to face, it was a pleasure to be in his presence. He made my purchasing a car a very great experience. He answered all my questions, he was honest with me, up front and it was more than just selling a car to him. He knew I was purchasing a car for my daughter and he made sure that we got the best deal, he really seemed to care about my family and for that, I am grateful to him and the rest of the staff, for working with us and making this a great car buying experience. Thanks Chris and everyone. More

Vito is the best! After having a bad experience at another local dealer, my fiance and I were convinced we weren't going to find the car we were looking for. Adams Auto After having a bad experience at another local dealer, my fiance and I were convinced we weren't going to find the car we were looking for. Adams Auto group had many options online and at their lot off N Tryon. We met with Vito who gave us honest advice and all the information to make the right decision. He was friendly and had us laughing our entire experience. We ended up finding something better than we had hoped! the buying process we super easy and we were out with our new vehicle in a few hours! We would highly recommend Adams Auto Group for anyone looking for a new car, and we highly recommend Vito! More

Nice car buying experience I spoke with Jeremy 3 weeks prior to visiting the dealership. He left me with a positive impression, therefore I visited the dealership 3 weeks later I spoke with Jeremy 3 weeks prior to visiting the dealership. He left me with a positive impression, therefore I visited the dealership 3 weeks later. I received a call from Terrique the morning I was going to visit the dealership and Terrique explained that Jeremy was his General Manager and they will assist me when I arrive. The energy of this dealership is very inviting and there are no pushy salespeople running around with those fake smiles. I would recommend anyone to visit Adams Auto Group, 6625 Independence Blvd, Charlotte, NC to purchase a vehicle. I felt that Jeremy, Terrique and Michael the mechanic were working from a podium of integrity. Terry R. More

The best offer ever I was so skeptical about getting a car because my credit wasn't the best...however Adams Auto Group did an awesome job..Chris has been the BEST sales I was so skeptical about getting a car because my credit wasn't the best...however Adams Auto Group did an awesome job..Chris has been the BEST sales representative I have ever worked with ..it was no pressure , he worked with me and helped me make the best decision on my car..I will be sending all my friends and family here..Please ask for Chris he is truly a blessing and I thank God for this great experience and my New CAR More

Grateful Very clean and welcoming environment.. Everyone that I worked with was a big help . I would recommend this dealership to my family and friends. Mr. He Very clean and welcoming environment.. Everyone that I worked with was a big help . I would recommend this dealership to my family and friends. Mr. Helms was very professional and patient in helping me find a vehicle. I'd definitely purchase another vehicle from this dealer without hesitation. More