Adams North Charlotte

Great first experience! This dealership has a wide variety of cars to choose from. They personally talked with me to help me find exactly what I'm looking for. Craig Shane p This dealership has a wide variety of cars to choose from. They personally talked with me to help me find exactly what I'm looking for. Craig Shane provided me the BEST customer service experience I've ever had in my entire life! He really made it an easy process for me. Not only would I recommend this dealership to someone but I'd definitely buy another car from here. More

Good experience. Would buy from Adams again Purchased a 2005 Nissan Altima for my daughter. Vehicle was as described in the on-line ad. Customer service was good. Took a bit longer to finaliz Purchased a 2005 Nissan Altima for my daughter. Vehicle was as described in the on-line ad. Customer service was good. Took a bit longer to finalize the deal than I thought it would, but this was my first experience with a used car dealer. I would purchase from Craig Shane at Adams Auto a Group again. More

Easy And Enjoyable Car Buying Experience When I came to the dealership I felt welcomed and properly greeted by our salesman Matthew who helped us all the way through the process of buying our When I came to the dealership I felt welcomed and properly greeted by our salesman Matthew who helped us all the way through the process of buying our new SUV. He even went to the extent of bringing the car to my home for a test drive and a demo! I highly recommend this dealer for a quality vehicle and customer service! More

Amazing Car Buying Experience - Independence location To my surprise I had an AMAZING car buying experience! Shon and his team helped to make the process smooth every step of the way; as a professional I To my surprise I had an AMAZING car buying experience! Shon and his team helped to make the process smooth every step of the way; as a professional I pay close attention to customer service, and I received outstanding service from the beginning to the end of the process. Terrique was quick to call me back and communicate quickly via email. Sean was patient and professional, he got me the exact car I asked for and didn't try to sell me on something less than what I wanted. I had only one minor concern and I am confident it will be resolved. I trust this dealership and will be referring family, co workers and friends. Thanks guys for everything! UPDATE: After further research I learned about the cars being wholesale, which explains a few things I've seen with the car, but this has not changed my review at all. The minor issue I had was fixed timely and I am a happy customer! More

bunch of liar's Drove all the way out to test drive a car, got a run around and then around again. Salesman told me the 2nd car I came to look at was sent back to auc Drove all the way out to test drive a car, got a run around and then around again. Salesman told me the 2nd car I came to look at was sent back to auction cause of transmission, but the cars still there for sale. Then the salesman sends over some other person to talk to me bout numbers, he had no clue what he was talking about and is supposed to be a manager. And if you get your cars from auction those are the most ratty types, trust me I've worked for a repo company and 95% of the cars that come from auction are beat down More

Oustanding communication with no pressure to buy. I've been out looking for a used truck for over a month and found Chris to be the most inviting salesman we've ever come across. He made sure to get u I've been out looking for a used truck for over a month and found Chris to be the most inviting salesman we've ever come across. He made sure to get us everything we needed/wanted without the back and forth haggling for hours to make the deal. Adams is a straight forward dealership with friendly people. I would recommend to all amd plan on coming back in the future for our next purchase. More

Greatest Sales Consultant Ever!!! Chris Peake made my car purchasing experience so easy and pleasant! Chris found out what my needs were in a vehicle and took his time and found the pe Chris Peake made my car purchasing experience so easy and pleasant! Chris found out what my needs were in a vehicle and took his time and found the perfect vehicle for me in my price range. I didn't think I was able to purchase a vehicle but he took his time and got me financed with a payment that was affordable and I left qith my dream car. Please ask for Christopher Peake he really cares about your best interest and making you satisfied with your whole car buying experience. GO SEE CHRIS!!! THANKS FRIEND!!# More

Great customer service, the best experience As soon as I get in the parking lot Ricardo greeted me and made me feel welcome and made the car buying experience smooth and easy for me, I have gon As soon as I get in the parking lot Ricardo greeted me and made me feel welcome and made the car buying experience smooth and easy for me, I have gone thru the car buying experience sevral times in different car dealerships and by far this has been the fastest, easiest and overall the best. More

Great Service and friendly employees My experience with Adams Auto was one of the best experiences that I've had with a car dealership. Vito was friendly, helpful, and very easy to work w My experience with Adams Auto was one of the best experiences that I've had with a car dealership. Vito was friendly, helpful, and very easy to work with. So far I'm happy with my car and very impressed at the quick process. . More

GREATEST EXPERIENCE BY FAR!!! When I first heard of Adams Auto Group, I was looking for a car and I inquired about a date to schedule a test drive. Within MINUTES of sending the re When I first heard of Adams Auto Group, I was looking for a car and I inquired about a date to schedule a test drive. Within MINUTES of sending the request, I received a call to come in and take the test drive. Once I arrived, I was immediately welcomed with open arms by the friendliest, welcoming staff I've ever come across, especially at a dealership. Christopher Peake was the staff member I dealt with and I was immediately drawn in by his energetic and professional demeanor. He listened to all of my questions and concerns, he was patient and understanding and never tried to show me a different vehicle. He worked with me and went ABOVE AND BEYOND to insure that all of my needs were fully met. Christopher Peake, along with the entire staff at Adams Auto Group, defines TRUE EXCELLENCE!!! More