Acura of Wichita - Service Center

Great service provided as always. Service representative provided a clear explanation of what was going to be conducted and answered all my questions. Service representative provided a clear explanation of what was going to be conducted and answered all my questions. More

Great customer service ! ! I had my 3 grandsons with me and Byron was able to find me a loaner at the last minute, so could do our errands while the car was being serviced. ! I had my 3 grandsons with me and Byron was able to find me a loaner at the last minute, so could do our errands while the car was being serviced. More

Service Dept was very professional, polite and knowledgeable. Really appreciate getting the loaner vehicle, that makes this service very easy knowledgeable. Really appreciate getting the loaner vehicle, that makes this service very easy More

Dealership has a great service department. Their staff is skilled and accommodating. I would highly recommend them. Their staff is skilled and accommodating. I would highly recommend them. More

This is not only the Best Acura dealership that Ive ever dealt with, but the Best Dealership of any brand that I've ever dealt with...and I also worked for a large Kansas multi-brand dealership for 3 years dealt with, but the Best Dealership of any brand that I've ever dealt with...and I also worked for a large Kansas multi-brand dealership for 3 years several years ago, in the internet marketing dept. Acura of Wichita excels in all departments!! Thank you fir your great service!! More

Staff polite and helpful. Very much appreciate the video survey of the car by the service tech. Very much appreciate the video survey of the car by the service tech. More

The best service department in Wichita! The team is professional and knowledgeable. I am aways greeted with a friendly face. I wouldn't go anywhere else!! The team is professional and knowledgeable. I am aways greeted with a friendly face. I wouldn't go anywhere else!! More

The team is professional. The video is great which is provided with the inspection. Appreciate quickly getting an appointment in the Service Department! The video is great which is provided with the inspection. Appreciate quickly getting an appointment in the Service Department! More

Waited 5 hours to have 4 new tires mounted and balanced. Appt was at 9:20...we were there at 9:10. We were told it would be done before noon. Used loaner car and returned at 11:00. At 12:00 we were then tol Appt was at 9:20...we were there at 9:10. We were told it would be done before noon. Used loaner car and returned at 11:00. At 12:00 we were then told it would be 1:00....asked for loaner car again for lunch. While at lunch received a text that it would be 2:30 before they were done. Came back at 1:00 and waited until 2:15 before car was done. We drove 300 miles round trip to continue to do business with you folks as I have had multiple MDX Leased Vehicles over the past 15-20 years for work and have bought 3 MDX's in the last 8-9 years for us personally on top of this. Very disappointed as Walser since you bought Scholfield's and Scholfields's prior to the purchase have been our Dealership of choice for many years. I used to tell everyone how good the service was here and that is why we drove so far but can't say that now...hopefully will be better in the future. More

I appreciate the service has always been awesome with Acura of Wichita. Byron does his best to accommodate and make sure I the customer has all the correct information to make a good decision for me and Acura of Wichita. Byron does his best to accommodate and make sure I the customer has all the correct information to make a good decision for me and my situation. I do wish Acura offered a pay option like Afterpay or Sunbit for the very expensive times we need repairs and extra money for the repairs. More